Cj Grant

Cj Grant Email and Phone Number

Customer Service Specialist | Zendesk | Problem Resolution | Consistently Achieved 95% Customer Satisfaction Rating @ NextRep
Cj Grant's Location
Houston, Texas, United States, United States
About Cj Grant

Objective: *Seeking a professional, evolving leadership position, where I can utilize my marketing knowledge and management skills to increase profits.* create a respectful and productive work environment. I Excel in listening to customer needs, articulating product benefits, and creating solutions that provide value to the customer* build and maintain enduring customer relationships to provide excellent customer interaction.

Cj Grant's Current Company Details
NextRep

Nextrep

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Customer Service Specialist | Zendesk | Problem Resolution | Consistently Achieved 95% Customer Satisfaction Rating
Website:
nextrep.ai
Employees:
2
Cj Grant Work Experience Details
  • Nextrep
    Personal Assistant
    Nextrep Oct 2023 - Present
    Contract work.Typing.Discuss goods or services information with customers or patronsRespond to customer problems or complaintsUsing computers and computer systems (including hardware and software) to program, write softwareset up functions, enter data, or process information.Knowledge of principles and methods for showing, promoting, and selling products or servicesThis includes marketing strategy and tactics, product demonstration, sales techniques, and sales controlsystems.
  • Ups
    Loader
    Ups Dec 2018 - Sep 2022
    United States
    Obey traffic laws and follow established traffic and transportation proceduresRead maps and follow written or verbal geographic directionsVerify the contents of inventory loads against shipping papersLoad and unload trucks, vans, or automobilesable to lift 70 poundsutilize handheld devices to scan package information
  • Walgreens
    Customer Service Representative
    Walgreens Jan 2017 - Mar 2018
    Greet customers and handle register transactions Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Check to ensure that appropriate changes were made to resolve customers' problems. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. stock and perform merchandise resets.Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers.Photo Department : takes passport photos, prepares one -hour photo, processes photo orders through Walgreen's photo printing machines.
  • Uhaul Moving And Storage
    Storage Customer Service Representative
    Uhaul Moving And Storage Jan 2016 - Dec 2016
    Houston, Texas Area
    Provide outstanding service to our customers in person and on the telephonePrepare rental contracts and invoices for customersmaintain the facility and lot in a clean conditionClean and inspect rental equipmentDispense propane
  • Xerox
    Call Center Representative
    Xerox Jun 2013 - Mar 2014
    Houston Tx
    Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of Check to ensure that appropriate changes were made to resolve customers' Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting Complete contract forms, prepare change of address records, or issue service discontinuance orders, using
  • Us Army
    Cable Installer/ Fiber Optics(25L)
    Us Army May 2009 - Feb 2011
    Fort Gordon
    Set up service for customers, installing, connecting, testing, or adjusting equipment.Travel to customers' premises to install, maintain, or repair audio and visual electronic reception equipment or accessories.Measure signal strength at utility poles, using electronic test equipment.Inspect or test lines or cables, recording and analyzing test results, to assess transmission characteristics and locate faults or malfunctions.Splice cables, using hand tools, epoxy, or mechanical equipment.

Cj Grant Education Details

Frequently Asked Questions about Cj Grant

What company does Cj Grant work for?

Cj Grant works for Nextrep

What is Cj Grant's role at the current company?

Cj Grant's current role is Customer Service Specialist | Zendesk | Problem Resolution | Consistently Achieved 95% Customer Satisfaction Rating.

What schools did Cj Grant attend?

Cj Grant attended Houston Community College.

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