Cindy Thompson Email and Phone Number
Courageous, motivational, and adaptable C-Suite Executive with robust financial and business acumen offers 15+ years’ experience scaling and leveraging financial, brand, and cultural strategies for broad impact in community-oriented financial organization. Highly collaborative, approachable, and transparent with 5 years of leadership in human resources, people functions, and team building. Recruits, hires, and develops top performers, driving culture of engagement and curiosity that transforms tactical insights into action. Commands confidence and respect for achieving enterprise goals and growth in the billions of dollars. Dedicated to community well-being with 20+ year history of providing high-level community leadership.• Revenue Enhancer & Financial Performance Manager – Collaborates with C-Level teams to devise strategies that quadruple company assets, growing revenue producing products and net income 20% on average per year• Strategic Planner & Executor – Spearheads innovative initiatives that support revenue and operations with ability to influence all levels of organization and stakeholders in adopting and orchestrating change management• Tactical Technologist – Develops and hosts trainings and workshops to identify, develop, and implement future-forward tools and systems for enhanced management, employee, and client experience• Team Builder – Support organizational objectives by building operational teams from scratch including multiple analysis teams, internal communications, product development, and administrative support• Culture Builder – Propelled team efforts to position Inland Northwest organization as one of Top 2 Best Places to Work for Inland Northwest for 4 consecutive years (2017-2020)• Values-Driven Organizational Leader – Empowers diverse people at all levels of communities and organizations, with Denison 360 review identifying the following strengths: -Defining Strategic Direction & Intent -Setting Goals & Objectives -Aligning Vision -People Empowerment -Team Orientation -Expanding Organizational Capability -Promoting Organizational Learning • Benefits & Compensation Trailblazer – Improves overall management and employee experience by researching and selecting cost-optimized options• Governance – Develops systems described by auditors as “the Gold Standard”
Canopy Credit Union
View- Website:
- canopycu.com
- Employees:
- 44
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Vp Of FinanceCanopy Credit Union Nov 2023 - PresentSpokane, Washington, United States -
TreasurerHorizon Credit Union Jan 2022 - Nov 2023Spokane Valley, Washington, United States -
Chief Strategy Officer (Cso)Numerica Credit Union Jan 2016 - Mar 2021Spokane Valley, Washington, United StatesResponsible for coordinating and finalizing strategic and business plan. In addition to serving as CFO, responsible for culture teams (HR, training, org development), brand teams (marketing, internal and external communication, data and analytics) and administration (exec admin and HQ admin support).-Guided Brand & Culture teams to position organization as ‘Top 2 Best Place to Work for 2017-2020-Spearheaded internal communications program to enhance transparency & align organizational values -Built Product Development team to standardize, prioritize, and optimize product objectives-Revamped strategic plan to align with organization core purpose-Key player in realigning high-level strategic goals through department & individual goals-Empowered flourishing remote work culture prior to and throughout COVID-19 via sponsorship of supporting projects-Saved organization $1M+ annually and created enhanced options via restructuring of benefits and compensation-Enabled enhanced employee/manager experience via facilitation of HRIS conversion-Developed top-performing talent through direct mentorship and reinforced motivation with incentives -
Chief Financial OfficerNumerica Credit Union Jan 2006 - Dec 2020Spokane Valley, Washington, United StatesResponsible for all aspects of finance and accounting for $3 billion + credit union including annual audit, exam, and budget.-Established budgets as trustworthy and reliable measure for goal setting and performance evaluation-Produced finding free audits for 10+ years and earned top regulatory audit ratings and reviews-Produced standardized and streamlined data usage, integrity, and definitions via rollout of Data Governance structure -
Enterprise Risk ManagerNumerica Credit Union Jan 2012 - Dec 2016Spokane Valley, Washington, United StatesResponsible for creating and managing Enterprise Risk Management team and Quality Control functions while also serving as CFO.-Optimized governance, policies, quality control, and risk management -Enhanced anticipation and assessment of risk including operational, reputation, security, and compliance -
Chief Information OfficerNumerica Credit Union Jan 2016 - Jun 2016Spokane Valley, Washington, United StatesTemporary assignment as CIO in charge of all IT functions and Operational functions including Card and Payment services.Achieved several goals as Chief Information Officer for 6 months:-Accelerated stalled ATM kiosk project by negotiating six-figure settlement with vendor -Facilitated development of comprehensive IT crisis communication plan to respond to outages-Coordinated utilization of risk matrix to better ascertain actions and communications in various scenarios ● Collaborated with operations on plan for credit cards and payment system that tied into overall brand strategy ● Coordinated senior management technology fair to promote innovative thinking on use of technology to improve member and employee experience, generating six ideas incorporated into two-year business plan -
Financial Services Director - Investment Advisory ProgramNumerica Credit Union Jan 2006 - Dec 2012Spokane Valley, Washington, United States-Rebuilt member facing investment advisory program-Recruited top talent with strong culture fit to transform program-Part of duties while also serving as CFO-Increased financial advisor production 18% annually-Improved net income 20% per year-Improved communication and alignment with branches, financial advisors, and senior leadership-Overhauled goal setting, reporting, and communication processes -
Accounting ControllerNumerica Credit Union Jul 2005 - Jan 2006Spokane Valley, Washington, United States-Optimized accounting processes and procedures including reconciliations, journal entry documentation, and quarterly Call Report-Managed and improved morale with accounting staff-Developed balanced scorecard to drill down into performance metrics for all areas of the credit union-Promoted to CFO after six months as Controller -
Controller/Assistant Controller/Manager, Strategic PlanningWestern United Life Assurance Jan 2001 - Jul 2005Spokane, WaDeveloped finance functions, established accounting processes, conducted forensic accounting functions to separate intercompany accounts.As Controller and Assistant Controller, responsible for the GAAP general ledger and all accounting processes. As Manager of Strategic Planning responsible for the corporate financial planning process. Created financial models to anticipate interest rate risk, manage assets and liabilities, and develop budgets and financial projections.
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Sr. Profitability Analyst/Pricing AnalystNorthwest Farm Credit Services 1998 - 2001Spokane, WaAs Sr. Profitability Analyst, responsible for developing and managing organizational and product profitability. As Pricing Analyst, analyzed rate environment including market rates, economic conditions, and competitive information to create biweekly rate recommendation for ALCO. Reviewed exception loans by analyzing the customer’s profitability. -
Accounting ManagerSterling Savings Bank 1997 - 1998A $2 billion community bank with 41 branches. In charge of all SEC reporting. Prepared budgets for all companies and analyzed monthly financial statements. Involved in producing ratios, graphs, and selected financial data. Involved in special projects including acquisition analysis and FASB interpretation. Responsible for accounting for all subsidiaries of Sterling Savings and for the holding company, Sterling Financial Corporation. -
Investment Accounting SpecialistAgamerica 1996 - 1997Spokane, WaOne of 12 Farm Credit Banks in the Farm Credit Banking system. Responsible for all accounting for $700 million investment portfolio and $5.8 billion debt portfolio. -
Payroll/Treasury AnalystOlivetti North America 1994 - 1996Completed approximately 250 payroll tax returns per quarter. In charge of all treasury functions including daily cash management, short-term investing, managing loan portfolio, and wiring funds.
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Audit AssociateCoopers & Lybrand 1993 - 1994Performed financial statement, pension, and 401(k) audits for SEC registrants, manufacturing corporations, financial institutions, colleges, and non-profit organizations. Performed advisory services for emerging business clients ranging from accounting and tax issues to computer software implementation and management advice.
Cindy Thompson Education Details
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Cues - Mergers & Acquisitions Institute -
Cues - Strategic Innovation Institute Ii -
Cues - Strategic Innovation Institute I -
Cardwell LeadershipBoard Governance, Strategy Execution, Leading Change, Effective Leadership -
Gonzaga PreparatoryHigh School
Frequently Asked Questions about Cindy Thompson
What company does Cindy Thompson work for?
Cindy Thompson works for Canopy Credit Union
What is Cindy Thompson's role at the current company?
Cindy Thompson's current role is Financial Leadership | Strategic Agility | Change Management | Human Resources | Credit Unions Rock.
What schools did Cindy Thompson attend?
Cindy Thompson attended Gonzaga University - School Of Business Administration, The University Of Chicago Booth School Of Business, Stanford University Graduate School Of Business, Massachusetts Institute Of Technology - Sloan School Of Management, Cardwell Leadership, Gonzaga Preparatory.
Who are Cindy Thompson's colleagues?
Cindy Thompson's colleagues are Joe Murcar, Christina Gothard, Tricia Lloyd, Bob Maughan, Trish Ross, Jeremy Hollis, Louisa Rivas, Shrm-Cp.
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Cindy Thompson
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