Christopher J. Email & Phone Number

United Arab Emirates

Manages group-level activities related to org structure and job design, talent acquisition and onboarding strategies, compensation & pay administration, performance management, learning & development, and talent management for a holding company with a population of more than 13k+ employees operating across the GCC. Leading the organizational, cultural, and HR technological transformation with a total team size of 120 HR, Admin & Support Services personnel for industries related to Manufacturing, Healthcare, Events Management, Hospitality, Engineering, Construction, Facility Management, Oil & Gas, QSR, Telecom & FMCG.

Dubai, United Arab Emirates

Dubai, United Arab Emirates

Acts as lead resource for the change management initiatives of Al Zahra Hospital Dubai's transformation process, including but not limited to the identification of new executive leadership, and second level Management. As part of HR Advisory; Map, design and streamline a more efficient organizational hierarchy adhering to AZHD Board's 2021 strategy and values.As part of HR Technology; Reviews & evaluates current end-to-end HR processes with the objective of full automation and digitalization by Q3-2022Leads and manages execution of hospital wide Talent Management efforts and initiatives, setting priorities and measurable objectives related to manpower heads & costs, Human Capital processes, and people innovation. Influences work of cross-functional or extended teams within and across AZHD.Key Achievements: Recruitment and deployment of C-Suite Executives, identification and Onboarding of new HODs: Chief Medical Officer, Chief Operating Officer, Director of Nursing, Chief Information Officer, Finance Manager, Quality Manager, RCM Director, Medical Records Manager, Patient Experience Manager, Call Center Manager, Operations Manager, Support Services Manager, Internal Auditor, Clinical Heads of Departments (General Surgery, Pediatrics, ObsGyne, Urology)Reduction of manpower cost with a projected annual savings of over AED4 mio.Day-to-day KRAs:Overseeing all aspects of the Human Capital spectrum including but not limited to; Talent Acquisition, Talent Management, Talent Relations, Compensation & Pay Administration, Learning & Development, Performance Management, Facility and Employee Licensing, Administration and Government Relations. Manages a team of 9 HR & Admin professionals. Evaluates existing processes and workflows.Oversees all HR initiatives, systems and tactics.Develops compensation, benefits, health and safety plansDevise strategies for performance assessments, staff learning and development activities

Abu Dhabi, United Arab Emirates

Key Achievements:Successfully transitioned Human Capital Hospital Operations of Specialized Rehabilitation Hospital from a project to commissioning to operational phase, received 98% score for the HR- audit compliance from the Department of Health Abu Dhabi UAEEffectively reduced Capital Health manpower cost with an annualized savings of over AED2 mio.Led the design, blueprinting, implementation and Go-Live activities of the organization's ERP platform (Taleo, Fusion, eBS, Oracle Cloud)Successfully introduced human capital learning & development, performance & goals and the BI management reporting functions.Day-to-day KRAs:Overseeing all aspects of the Human Capital spectrum including but not limited to; talent acquisition, talent management, talent relations, compensation & pay administration, learning & development,Managing a team of 11 HR & Admin professionals.Ensuring effective employee engagement and communication of organizational objectives.Evaluation of existing processes and workflows.Leading the relationships with all entities, third party service providers, vendors and contract labor.

United Arab Emirates

Advises management on a wide range of end-to-end People Management & HR operational issues specifically in the areas of;Organization design/development, right-sizing, and job evaluations Talent acquisition, recruitment, and selection strategiesStaffing appointments and onboarding process for successful applicantsNegotiating terms and conditions of employment with staffPerformance reviews and change processesUpdating and maintaining the HR Information System dataHR Branding and CommunicationEmployee (IDP) individual development plansContinuous improvement activities, systems, and practicesPolicies, procedures, legislation, and enterprise agreements

United Arab Emirates

Designed & built the EFI HR architecture / function from scratch. Recruited, deployed & managed the HR & Admin Team across 9 companies (National Feed & Flour & Marketing Company, Coast Flour Mills, National Bags Factory, National Dairy Farm, Masaken Dairy Farm, Global United Veterinary, Hayatna Dairy, Exeed Vivartia General Trading, & EFI General Trading) . Promoted & implemented human resource values by planning & managing the organization’s total HR & Admin operational programs. Directed the overall human capital organization function including but not limited to, Manpower Planning, Organization Development, Talent Acquisition, Compensation & Pay Management, Employee On-boarding & Engagement, Performance & Succession Management, Organization Rationalization, Policy & Legal Compliance and Administration. Developed, managed & implemented HR-operational & financial strategies in line with P&L. Supported executive management by providing HR advice, counsel, and decisions. Led HR adhoc / special projects including roll out of SAP HCM module, cost saving initiatives = 3mio., restructuring of organizational cost centres, corporate rebranding, salary streamlining / cost recovery & reconciliation. Implemented human resources strategies by establishing department accountabilities, including talent acquisition, staffing, employment processing, compensation, health and welfare benefits, training and development, records management, safety and health, succession planning, employee relations KPIs. Complied with UAE legal & labor requirements (including attendance to multiple arbitration & litigation cases). Generated periodic management reports.

Riyadh, Saudi Arabia

Advises NADEC divisions on manpower movements including but not limited to Internal / External Staffing, Promotions, Internal Transfers & deployment of contractual employments of NADEC’s Agri & Dairy Farm, Factory, Sales & Distribution Centers & Corporate Offices. Aligns strategic employment activities to meet commercial objectives / company mission of being in the top 5 KSA employer of choice by 2020. Introduced innovative HR solutions (Taleo) to streamline, cost-save and increase efficiency of NADEC’s HR talent acquisition operations. Spearheads the strategic HR operational activities of the Food Division by providing periodic data and analysis on employee turnover, retention management programs & succession planning initiatives. Controls all Nadec global workforce related legal documentation and mobility (i.e. immigration, visa issuances, labor permits etc.). Oversees the deployment of about 7,600 candidates from 2012-2016.HR ADVISER & LEADERDirects “end-to-end staffing” employment activities of all NADEC Business Units and subsidiaries within MENA (Middle East & North Africa), managing a global budget of SAR400 Mio / $107 Mio per year with an average headcount of 8,500. Supports the project design and re-implementation of Nadec’s HCM eBS. Oversaw the implementation and regulation of HR policies, protocols & procedures related to organization design, total employment costing, staffing and employee-movement while maintaining a 16% attrition ratio. Advocates the periodic bench marking & development of job and pay grade infrastructure based on Hay Methodology, including assessment and evaluation of job grades to evaluate job size.

Riyadh, Saudi Arabia

Managed & directed the activities of Recruitment, Manpower planning, HR Sales & SCM Operations personnel (3 direct reports, 8 staff & 22 dotted line reportees)Overall accountable for the generation and implementation of workforce planning in coordination with Division GMs, CFO & CEO Oversaw the implementation and regulation of HR policies, protocols & regulations related to recruitment, total employment costing, staffing, employee movement Managed global employment activities of all Business Units and subsidiaries, budget of SAR400 Mio / $107 MioControlled all workforce related legal documentation (i.e. immigration, visa issuances, labor permits etc.)Maintained and operated the candidate application database by gathering potential applications for prospective positions of the division thru online and offline facilities.Managed third party vendor / global agency manpower provider identification and accreditation thru OracleGenerated periodic management reports regarding employment & workforceDeveloped job and pay grade infrastructure based on Hay Methodology, including periodic assessment and evaluation of job grades and job size. Introduced a 5-point rating scale that links HR Department KPI’s with tasks and quantified tasks through numeric scorecards. The merit scale determines the pay per performance standards translating to rewards. Linked the PMS with the Competency based HR System, identifying Gaps in performance-determines development through an IDP and ITP (Individual Development/Succession Plan & Individual Training Plan)Headed the strategic HR operations activities of Food Division by providing periodic data and analysis of employee turnover, retention management programs & succession planning initiatives Directed candidate on-boarding and deployment processDeployed 7,600++ candidates (2012~2016)

Riyadh, Saudi Arabia

Responsible for Manpower Planning, International & Local Recruitment, design & blueprinting of e-Recruitment SAP, Process Improvement, Visa Management, HR ServicesManaged, coordinated & directed the activities of 8 HR Services personnel (2 direct reports, 6 staff) Developed annual manpower plans in coordination with Division Heads and Line Managers Designed HR policies, protocols & regulations related to recruitment, employment and staffing Conducted global overseas mass recruitment campaigns (Nepal, Philippines, India, Sri Lanka, India, Pakistan, UK, EU, Australasia, GCC & Africa) for Labors, Technicians, Engineering and Managerial categories Created the Qualification Catalogue for Al Fanar’s SAP e-Recruitment Module Managed the visa process, including but not limited to documentation, authorization & allocation Maintained and operated the candidate application database by gathering potential applications for prospective positions for the division thru online and offline facilities. Managed third party vendor / global agency manpower provider identification and accreditation Generated periodic management reports Supervised candidate on-boarding and deployment process Performed visa validation with MOFA and Enjaz for costing and budgeting purposes Deployed 6,500+ candidates (2010 – 2012)

Riyadh, Saudi Arabia

Managed, coordinated & directed the activities of Recruitment, Talent Mgt. & Retention personnelDeveloped annual manpower plans in coordination with Divisional HR’s and GM’sDesigned policies, protocols & regulations related to recruitment, talent management & retentionImplemented Recruitment KPI’s thru the introduction of Service Level Agreements & Authority MatricesConducted overseas mass recruitment campaigns (Nepal, Philippines, India, Sri Lanka, Kenya, Pakistan)for Labors, Technicians, Engineering, Admin & Managerial categoriesDesigned and blueprinted Almarai’s SAP e-Recruitment ModuleManages the visa process, including but not limited to documentation, authorization & allocationMaintains and Operates the candidate application database by gathering potential applications forprospective positions for the divisionManages third party vendor / global agency manpower provider identification and accreditationDesigned, implemented & maintained the internal referral & application system thru intranet portalGeneration of periodic management reportsMonitored and managed the candidate on-boarding and deployment processDesigned the 2008 (online & offline) HR BrochureContributed HR related articles in the organization’s quarterly newsletterDeployed 13,000 + candidates (2006-2009)

Japan, Philippines

Managed, coordinated & directed the activities of Recruitment & Administration personnelDeveloped annual manpower plans in coordination with Department Managers & Senior ManagementDesigned policies, protocols & regulations related to HR (Staffing, Training, Employee Relations,Compensation & Benefits, Policy Compliance, Performance Management & Outplacement) andAdministration (Health, Safety & Security, Community & Government Relations)Conducted local & overseas recruitment campaigns (Japan, Philippines, Taiwan & China) forManufacturing Operators, Technicians & Engineers, Admin & Managerial categoriesManages the expatriate visa application process with respective foreign government officesManages third party vendor / global agency manpower provider identification and accreditationDesigned, implemented & maintained the HR intranet portalMaintains and Operates the candidate application / manpower pooling database (region wise)Generation of periodic management reportsNegotiated Pioneering status with Philippine Government for Tax Shielding Incentive purposesFacilitated and arbitrated grievance committee hearings, issues in coordination with the Labor Dept.Conducted benchmarking surveys in relation to Industry HR Best PracticesAudited ISO 9000 / 14000 documentation for HR and Quality.

Makati Philippines

Managed, coordinated & directed the activities of HR Project StaffDeveloped HR strategies and plans to assigned clientsSpearheaded the delivery of HR projects and change initiatives to new investorsDesigned policies, protocols & regulations related to general HR (Staffing, Training, Employee Relations, Compensation & Benefits, Policy Compliance, Performance Management & Outplacement)Generation of periodic management reportsAdvised clients on general Governmental regulations pertaining to company start up and set upProposed HR process improvement initiatives pertaining to Organization & System DevelopmentSupported the client’s documentation thru the introduction to ISO

Batangas Philippines

Supervised & directed the activities of HR personnelDesigned policies, protocols & regulations related to HR (Staffing, Training, Community Relations, Policy Compliance)Conducted local recruitment campaigns for Labor, Staff & Managerial vacanciesFacilitated on boarding orientation and learning sessions to all staffRepresented the company to all Government and Community related arbitrations & negotiationsGenerated periodic management reportsDeployed 65 + candidates (1998 - 1999)

Makati Philippines

Designed an online 201 employee filing database thru Microsoft AccessGenerated policies, protocols & regulations related to HR (Staffing, Training, Policy Compliance)Conducted local recruitment campaigns for Accounts and Legal DepartmentFacilitated on boarding orientation and learning sessions to all new staffGenerated periodic management reportsDeployed 55 candidates (1997 - 1998)

Makati Philippines

Supervised & directed the Recruitment & Training activities of the whole subsidiaryConducted local recruitment campaigns, job fairs and career workshops of Sales and Admin vacanciesFacilitated new employee orientation and trainingIntroduced TNA identification for all new employee-joinersProvide monthly analysis on subsidiary performance pertaining to Sales Targets vs. AchievementsDeployed 108 candidates (1996-1997)

Makati Philippines

Coordinated and assisted the activities of the bank branch operations staffGathered and analyzed data involving operational performance of 18 branches of the bankSupported the Asst. Vice President in collecting and documenting training activities of all bank personnelDocumented all recruitment and training requisition from Line ManagersSourced and screened third party manpower and training providers for purposes of accreditationDocumented all meetings pertaining to banking operationsSummarized budget and manpower proposals from Line Managers, to be presented to the Management CommitteePerformed other duties as required by the AVP

Mba, Human Resources

Activities and Societies: La Salle Football Club, Teatro Filipino, International Order of DeMolay

Bachelor Of Arts, Human Resources Management

Activities and Societies: DLSU Football Club 1989-1993, Teatro Filipino, International Order of DeMolay