● Perform difficult staffing duties, including dealing with understaffing, refereeing disputes, firing employees, and administering disciplinary procedures hiring over 100 individuals over 1 year.● Review department budgets, reviewing for effectiveness and areas of improvement.Reduce Attrition levels by approximately 50% from high 70’s down to 22.5%.100% onboarding training passing rate with national compliance. ● Prepare personnel forecasts to project employment needs 90 days at a time.● Analyze training needs to design employee development, language training, and health and safety programs.

● Advise managers on organizational policy matters such as equal employment opportunity and sexual harassment, and recommend needed changes.● Administer and review ADA, FMLA, LOA and military leave for over 10,000 individuals. ● Present monthly to Vice Presidents, directors and other upper management regarding personnel issues, EEO, employee relations, and budgetary issues.● Single point of contact regarding all HR issues for over 2,500 individuals

● Responsible for the management of all employee benefits, recruitment, and daily practices. ● Develop training curriculum for our various division improving overall knowledge of employee base and lowering rate of return service calls. ● Building strategic goals for all divisions and placing milestones that kept momentum to achieve the overall goal. ● Raised employee successes and increasing employee development throughout all divisions. ● Involved in daily planning of crew, office staff and inventories to increase profitability and sustainability.

● Serve as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.● Analyze and modify compensation and benefits policies to establish competitive programs and ensure compliance with legal requirements. ● Advise managers on organizational policy matters such as equal employment opportunity and sexual harassment, and recommend needed changes. ● Perform difficult staffing duties, including dealing with understaffing, refereeing disputes, firing employees, and administering disciplinary procedures. ● Plan and conduct new employee orientation to foster positive attitude toward organizational objectives. ● Identify staff vacancies and recruit, interview and select applicants. ● Plan, organize, direct, control or coordinate the personnel, training, or labor relations activities of an organization. ● Represent organization at personnel-related hearings and investigations. ● Administer compensation, benefits and performance management systems, and safety and recreation programs. ● Analyze statistical data and reports to identify and determine causes of personnel problems and develop recommendations for improvement of organization's personnel policies and practices. ● Maintain records and compile statistical reports concerning personnel-related data such as hires, transfers, performance appraisals, and absenteeism rates. ● Analyze training needs to design employee development, language training and health and safety programs. ● Study legislation, arbitration decisions, and collective bargaining contracts to assess industry trends. ● Successfully retain 72% of staff after company buyout.

• Counsel individuals, groups, families, or communities regarding issues including mental health, poverty, unemployment, substance abuse, physical abuse, rehabilitation, social adjustment, child care, or medical care.• Interview clients individually, in families, or in groups, assessing their situations, capabilities, and problems to determine what services are required to meet their needs.• Refer clients to community resources for services, such as job placement, debt counseling, legal aid, housing, medical treatment, or financial assistance, and provide concrete information, such as where to go and how to apply.• Serve on policy-making committees, assist in community development, and assist client groups by lobbying for solutions to problems.• Provide, find, or arrange for support services, such as child care, homemaker service, prenatal care, substance abuse treatment, job training, counseling, or parenting classes to prevent more serious problems from developing.

• Recruitment for specific employers and positions. • Began successful job club promoting homeless individuals to engage in job searching and preparing for full time work.• Established curriculum with proven research for various diverse populations each promoting self sufficiency, professional development and career placement. • Developed lasting community connections and networks, building relationships that have proven success records. • Entrusted to build a new developing program in a new facility.• Talented in building report with diverse jobseekers and co-workers promoting team approach to each jobseeker promoting an increase in employers with good fit employees. • Ability to discern through medical and other records job seekers ability to complete work. • Maintain an above average caseload consistently achieving and excelling team benchmarks for job seekers receiving employment and services.

· Present at the Re-employment Support System twice weekly in behalf of the Work Ready team, increasing job seekers in Work Ready job search activities. · Asked by management to facilitate weekly MINE job club within two weeks of being on new team. · Ability to communicate professionally and effectively to co-workers and customers alike. ·Talented in building report with diverse job seekers and co-workers promoting team approach to each job seeker promoting increase placements. ·Maintain an above average caseload consistently achieving and excelling team benchmarks for placements and services. ·Coordinated as a team to increase the state average of employment consistently lowering unemployment rate in our service zip codes. ·Use interoffice networks to improve interoffice communication, morale and personal referrals.·Receive job seeker referrals from Workforce Development Specialists, FEP team members, REA and BTW counselors.

·Subject Matter Expert (SME) on: Skill Assessments, Networking, Interviewing, Resume, Job Searching with Technology, and Budgeting. ·Presenter and trainer for the Work Strategies for employment counselors.·Presented various workshops daily to varying class sizes. ·Developed and evolved in depth curriculum for modern job searching techniques. ·Networked and established professional connections with employers advocating continual communication with Departmental representatives. ·Tutored 15-45 customers throughout the entire day ensuring proper job searching techniques are used.

•Explaining complicated procedures in laymen’s terms.

•Designed and implemented financial futures for customers•Trained new employees•Wrote a manual for in clients•Oversaw clients, IRA’s, stock options and individual accounts