Christian James Email & Phone Number

Pontyclun, GB

Pontyclun, Rhondda Cynon Taff, GB

Bridgend, GB

I manage a team which supports all aspects of the IT infrastructure including the day to day management of the network, firewalls, printers, servers, and IT security.We manage a wide range of systems including Google Apps and Classroom, GCP/Azure, Microsoft, Apple, MDM, Adobe, VMWare, servers, EduRoam, Aruba, Microsoft Servers and Clients, Konica.

Cardiff, GB

I have been given the opportunity to run and manage an exciting and challenging project to deliver IT systems to two new colleges in Saudi Arabia.Roles and Responsibilities - Project Manage the installation of the entire IT infrastructure across two college campuses- Engage key users to ensure key objectives are met- Manage onsite technical resource and.

Cardiff, GB

Managed the field and project engineers and responsible for driving performance against agreed Service Level Agreements (SLA’s) and Operational Level Agreements (OLA’s) as outlined by the company on a first line management basis. - Managed, enforced and implemented current and new business processes - Acted as technical escalation for field and project.

Cardiff, GB

Initially joined Circle IT as a Field Engineer and have since progressed through various roles including- 1st/2nd/3rd Line Support Desk Engineer remotely supporting various customers configurations according to agreed SLA's- Field Support Engineer, troubleshooting issues at customer's sites throughout the UK- Project Engineer - installing/upgrading various.

GB

Member of a small in house IT department supporting 150+ users located throughout the world. Skills and experience gained- Exchange 5.5 Administration- Windows Server 2000, Windows XP- Basic Knowledge of Oracle databases- Checkpoint Firewall- Backup Exec

My responsibilities included - Building computers and servers according to required specification.- Quality checking new computer builds- Diagnosing faults on computers/laser printers and carrying out repairs.