For the last 20+ years, I have been an agent of change for companies looking to fundamentally transform their business through process re-engineering and emerging technologies. My team of Strategic Sellers, Solution Consultants and I have focused much of this time helping customers identify the nuance of their industry while applying standard applications available across the Customer Experience spectrum. My industry expertise includes PC&L Insurance, Financial Services, Healthcare, Communications and Life Sciences. Additional areas of expertise include Customer Relationship Management | SPM, Sales, Call Center, Marketing, AI, BI, "Big Data" applications | IOT | PaaS | SaaS |Employee Skills Development | Team Management | Project Management | Product Management | Strategic Architecture & Planning | Sales & Profitability Growth | Cross-Functional Communications | Value Based Selling | Vendor Management
Listed skills include Cloud Computing, Crm, Business Intelligence, Strategy, and 29 others.