Company specialized in DevOps, Governance and IT Management.With over 20 years of experience in management, planning and developing solutions for leading companies in the healthcare market.

Main projects:We improve the entire system of control and collection of coparings, which in the market is collected only after the analysis of the medical bill, starting to collect 5 (five days) after the execution of the request of the main procedure, and still monitoring procedures collected into account subsequently sent by the accredited network. This change of operation increased the recovery rate, which historically was 12.7% to the 16.5% mark.We were the forerunners in the automation of the electronic billing that was received physically and typed by the area of ​​medical accounts, getting to have more than 15 account typists and 15 analysts. With the implementation of the FEP (Electronic Billing Promed) project, we were able to eradicate the typing of accounts, effecting the training and recognition of the process by 99.6% of the accredited network, and also implement new resources such as the MAT / MED and OPME audit opened in account, with its own system of control of additional costs. Today the operator only has a team of 20 analysts for a turnover close to 20M.For the medical audit, a new web console has been created that enables audit in loco or remote by segments (auditing levels) monitored in real time, in agreement with RN 259. The system prevents the loss of the term in guarantee of service, eradicating retroactive authorizations.With the improved expertise of the team, we reduced the call volume at the vendor, SOLUS from 68 calls / month to 6 semesters.We have built an operator management panel with strategic data for the commercial and medical managements and superintendencies.

Support coordinator and infrastructure team. I was responsible for administering, instructing and developing the maintenance and support team of the service units of the corporation. I managed a team of 50 employees and 15+ suppliers. Main attributions, administration and maintenance of the data center of Belo Horizonte and support to the branch network.