Protects and improves operations by ensuring a systematic and disciplined approach to procedures and process governance. Oversees Central Operations Groups for Warranty and Fleet accounts. Administers Operational Assessments to identify key areas of improvement, recommending solutions and executing improvement projects.

Led the Program Management Office, project managers, compliance specialists and support staff for all Enterprise projects (product development, digital initiatives, sales promotions, creative assets and international market launch). Directed all quality assurance, security and audit activities to ensure compliance with FDA regulations.• Built the Enterprise Program Management Office which harmonized methodologies and standardized processes resulting in on-time delivery, improved quality and clear communication to Executives.• Created an agile resource governance system that evaluated enterprise capacity based on effort points resulting in clarity for priorities, improved workplace environment and cost reduction.• Coordinated the operation of 9 Agile Teams for a company-wide, yearlong, strategic initiative which successfully addressed marketing and sales findings from a 3rd party agency analysis.• Managed the Vendor Steering Committee in coordination with the Regulatory, Quality Control and Supply Chain/Logistics groups which successfully maintained key vendor relationships through audits.

Group Manager 2009 - 2014Managed personnel and budgets for the Product Chemistry Group. Provided project leadership, technical support and shelf-life testing for regulated product development and commercialization.• Principle project lead for the technical and business relationship between Executive Leadership and Active Ingredient Contract Manufacturers representing $100M in annual sales. • Integrated the research and development processes during the acquisition of an independent product development company resulting in improved efficiency and economies of scale. • Collaborated with the Engineering Department to develop analytical and testing studies for packaging material compatibility. Employed Design of Experiment (DOE), Kaizen, Lean and Six Sigma concepts which improved product performance and shelf life as well as line worker ergonomics and efficiency.Group Leader 2004 - 2009• Qualified as a Study Director for Good Laboratory Practices (GLP) EPA regulated analytical studies including stability, package compatibility, method development and chemical characteristics.• Calculated quantitative models used in methods for linearity, specificity, accuracy and precision. Leveraged these methods for shelf-life testing, risk mitigation, analytical test validation and regulatory reporting.

• Developed microbial oxidation methods to reclaim ore tailings of mining sites which resulted in increased precious metal extraction from 20% to 90% in refractory (pyrite-containing) materials.• Designed microbiological process using proprietary technology to generate a commodity (sulfuric acid) utilizing 100% of a petrochemical waste stream for Chevron-Phillips Chemical (CP Chem).

Completed master’s thesis on environmental research funded by the EPA in collaborated with Colorado School of Mines. Also lectured and taught laboratory classes in the areas of organic chemistry synthesis, identification, and analysis. • Conducted fieldwork in the San Juan Mountains in Southwest Colorado at abandoned mine sites enduring severe conditions while testing stream dynamics overnight over several days. • While completing degree, also worked as a chemistry tutor and as a commercial electrician.

Nuclear Enlisted Commission – Naval Nuclear OperatorTop of Electrician’s A School, Top 10% of Power School, First to Qualify in Prototype training, set the Springfield’s record for speed to qualify in submarines.Achievements: Staff Instructor Assignment, Navy Achievement Medal, Good Conduct Medal, National Defense Service, Armed Forces Service, Honorable Discharge.