Charles Jason Borzik Email & Phone Number

Manage and lead managed service teams responsible for 24/7 NOC operations, field services team, remote services team, and application services team for healthcare organizations across the US

Manage and lead the professional services team responsible software training, software implementation, and project management for existing clients, net new implementations, as well as custom software development.

Through managed services agreement with Visualutions, manage and advise on technical operations for large family practice and subsidiaries, including providing direction for two contracted Managed IT groups and technical staff onsite at various locations. Subsidiaries include physical therapy, onsite pharmacy, digital imaging, lab, sleep center, ER.

Houton, TX

Manage daily operations, as well as set long term objectives for technical teams responsible for supporting 30 locations (includes Administrative campus), including remote employees and contractors. Implemented talent management, consisting of regular scheduled meetings with staff to set goals, review past performance for improvement, and transfer of.

Houston, TX

Manage 24/7 operations for two data centers hosting over 220 medical clinics, including directing technical team responsible for installations, escalated technical support, and hosting; includes remote employees and contractors.

Houston, Texas Area

Provided escalated technical and product support for clients, as well as co-workers. Meet with physicians, clinical staff, as well as operations managers to set expectations during hardware installations or product upgrades. Provided technical consulting as needed.

Houston, TX

Co-supported three 24x7 production facilities in three geographic locations.

Houston, Texas Area

Install, support, and maintain network, as well as computers and peripherals. Support and troubleshoot end user problems, either on-site or by phone. Provided technical user training as required.