Cj Caraos Email & Phone Number

Sunnyvale, Ca, Us

Fostering technical partnerships, collaborating intimately with engineering teams to guide early-stage research and development.Conducting strategic market analysis to assess competitive threats and inform product roadmap decisions. Leveraging technical understanding to bridge the gap between engineering complexities and marketable product features.Demonstrating superior communication prowess, both orally and in writing, with a history of successful engagements with senior leadership. Collaborating cross-functionally with inbound and outbound stakeholders to align product development with market insights and customer feedback.

Rancho Cordova, Ca, Us

Identified opportunities to further differentiate products and programs using extensive research and competitive intelligenceDeveloped and ensure consistency with program value propositions across all mediums of marketing, sales, and communication materialsMaintained oversight and strategic alignment of all program releases to achieve commercialization success

Rancho Cordova, Ca, Us

Improved enterprise-wide customer satisfaction goal from 73% to 74% by advocating and analyzing customer needs, competitive analysis, and market research and sizing to determine market opportunities for the product lineAchieved a record-breaking adoption rate of 87% with internal sales team by working cross-functionally with Product, Legal, Marketing, Comms, and Analytics to drive GTM activitiesRetained 88% of customer base by developing positioning, messaging, naming, how-to’s and creative campaigns, as informed by user research and market insightsHighly recognized as the Subject Matter Expert (SME) for competitive intelligence, industry trends, and voice of the customer researchPartnered cross-functionally to operationalize the necessary tools, workflows, etc. to ensure delivery of product value proposition, tracking, and reporting

Rancho Cordova, Ca, Us

Boosted enterprise-wide customer satisfaction goal from 70% to 73% by introducing a new go-to-market process that aligned key impacted business areasAchieved enterprise goal of 5% growth by leading multiple cross-functional teams and overseeing product launches, feature releases, and product positioningCoordinated and successfully launched external-facing marketing campaigns reaching over 20,000+ customers and internal-facing marketing campaigns reaching over 5,500+ employeesAssisted Product and Program Managers in driving commercialization activities

Rancho Cordova, Ca, Us

Exceeded event attendance goal by 150% using a multi-faceted marketing strategy paired with a segmented key messaging approachAchieved 10% conversion on all cloud-based software marketing and communications campaigns

Sacramento, California, Us

Developed and executed communication strategies focused on effectively communicating the vision and mission of Sacramento State’s advancement initiatives across multiple audiencesDeveloped a business plan to launch Sacramento State’s first, “Global Entrepreneurship Week”

Orlando, Fl, Us

• Achieved 100% customer satisfaction by resolving issues on the fly, surpassing customer expectations, and proactively engaging with customers. • Provided excellent customer service by anticipating the customer's needs and recommending the best product based on their wants.

Boosted organizations profits by 300% by successfully selling out 100% of tickets for three consecutive showsSecured over $3,000 in sponsorships