Charles J. Carrier Email & Phone Number

New York, NY, US

New York, New York, US

New York, New York, US

Media, Pennsylvania, US

First HR leader hired for this 70-year old non-profit organization that saves open space, cares for nature, and connects people to the outdoors in eastern Pennsylvania and southern New Jersey with a mandate to challenge existing HR technology, DEI initiatives, learning, training & development programs, commercial and health care insurance cost, cultural.

Princeton, NJ, US

• Led the change management and business transformation from a personnel department into a focused strategic people operation.
• Installed a cloud-based Human Resources Management System (HRMS) providing senior management with workforce planning, performance management, and succession planning tools which led to a 40-person or $2.5M workforce.
• Saved $600K+ annually in retiree healthcare expenses by increasing 50-year-old contribution allocation and updating eligibility parameters without reductions in benefits.
• Slashed employee healthcare costs $500K+ per year by boosting 25-year-old contribution allocations to industry median standards while adding 2 new plans.

• Provided strategic and tactical human resources solutions, including coaching, organization leadership, organization transformation, employee relations, talent acquisition and retention, benefits analysis, and.
• Researched, designed, and implemented supervisory training courses and job-related simulations for public sector client with 3K+ supervisors.
• Reimagined standardized sales compensation plan, securing business development team’s buy-in with 100% retention and 10% annual revenue growth.
• Increased employee satisfaction by 14%+ by creating career development, succession planning, and coaching programs.
• Designed and deployed performance appraisal system, empowering clients to identify and retain high performers while detecting service shortcoming resulting in a 7% increase in operating margins and a substantial boost.
• Reduced time to fill metric by 35%+ for medical practice client by aligning corporate mission with targeted social media campaigns, designing effective selection, interviewing, and focused candidate experience against.

Secaucus, NJ, US

• Leading provider of diagnostic information services – 43,000 employees / $7.5 billion revenue.Promoted to provide strategic human resources guidance to Laboratory Operations, Scientific and Technology clients on.
• Collaborated with operation leaders in the realignment of human capital during the Dallas and Houston laboratories consolidation impacting 3,500 employees resulting in a 30% annual cost reduction or $55 million with no.
• Developed Six Sigma best practices “New Manager” training program for operation supervisors with less than 18 months tenure to include in-depth training in lab safety, diversity recruitment, harassment and workplace.
• Developed “Monthly Manager Check-in Program” between hiring managers and direct reports driving positive employee relations scores with hiring managers 22 points to 9.05 out of a perfect score of 10.
• Integrated 3 acquired companies into the culture, business, and processes impacting over 4,500 new employees.

Secaucus, NJ, US

• Recruited to reposition company’s talent acquisition that was decentralized and filled with numerous redundancies. Designed a best–in–class talent acquisition model. Led team of 35 supporting the annual hiring of 6,000.
• Partnered with 60+ regional operations and human resources leaders to consolidate 90% of the company’s talent acquisition activities under one organizational leadership resulting in $3 million savings.
• Shortened recruitment cycle to meet demands of accelerated growth with positions open an average of 30 days; selected and implemented assessment tools to evaluate new candidates, achieving a 3:1 interview-to-hire rate.
• Ramped up flailing campus recruiting program and attained a 93% offer acceptance rate for co-ops, internships, and full-time positions by creating and implementing sourcing strategies to acquire top talent at targeted.

• Recruited to inject process and policy standardization, reduce costs, improve talent pool and increase retention across all North American teams. As a business partner supporting Consumer Products and Government teams.
• Coached supervisors and increased one-one employee meetings resulting in 20% improvement in employee satisfaction scores.
• Worked closely with business leaders to implement a pre-hire job-shadowing program that resulted in improved first-year retention by 50%.
• Reduced third- party recruitment fees from a previous two-year, $2M average to under $300K.
• Decreased Time-to-Fill by 45%, from 98 days to 45 days.
• Partnered with Six Sigma Black Belt to reduced performance review cycle time by over 45 min/person and improved quality of one-on-one reviews by applying Lean principles to streamline HR processes including integrating.

Brooklyn, NY, US

• Recruited to transformed HR into a true strategic business partner in the aftermath of an end-to-end HR restructuring. Championed HR vision while forging sustainable infrastructure, technology systems, regulatory.
• Collaborated with Six Sigma and Operation leaders to improve first-year retention by over 35% for high turnover call center employees by introducing talent management tools such as 30-60-90-day manager/employee.
• Assimilated 1 acquired company into the culture, business, and processes impacting over 600 new employees.
• Decreased first 90-day call center turnover by over 30% by implementing behavioral interviewing and pre-hire assessments tools.
• Co-Authored with VP Sales and HR leader a redesign of a performance-based compensation plan for the sales team, growing annual sales 20% per sales professional.
• Reduced third-party recruitment fees from previous two-year, $5M average to under $2M.

Privately held generalist executive search firm specializing.Needed to diversify the firm, both geographically and by specialty, especially after 9/11 occurred and decimated the business.

Master Of Business Administration - Mba, Finance

Bachelor Of Arts - Ba, Political Science And Government & Spanish Literature