As Portfolio Manager at Elavon, Inc., my role centers around enhancing strategic portfolio growth and ensuring robust risk management. My background as a Senior Manager at TK Elevator and Senior Director at Bakkt provided me with a foundation in customer service management and operational efficiency, which I now apply to my current responsibilities. These experiences have honed my analytical skills and capability to oversee performance reporting, vital in aligning projects with our strategic vision.My dedication to process improvement is underscored by a commitment to training and development, as well as leveraging my PMP and Change Practitioner certifications to facilitate effective change management. Collaborating with cross-functional teams, we aim to optimize portfolio governance and deliver solutions that resonate with customer needs, thereby fostering organizational growth and maintaining Elavon's position as a leader in payment solutions.