Charles (Cj) Cuccaro, Cua, Cxa Email & Phone Number

Naples, Fl, Us

United States

Provide UI / UX design function for SavingsSites.com by identifying usability and design deficiencies within their members' area. Collaborate with the owner to understand user needs to improve workflow and simplify the user interface. Provide developers with image and video mockups that convey design changes to be implemented. In addition, I installed an open-source helpdesk system to track and manage backlog items.

Pennsylvania, United States

Commercial Remote Pilot focused on providing high-quality deliverables to track project progress, create 3D models, generate orthomosaic images for linear and volumetric measurements, and digital elevation models.

New York, New York

Led all phases of usability testing within the usability testing studio. Developed the company’s usability testing process standards to ensure accuracy, consistency, and maturity. Managed the user experience design and governance for internal Pega-based products. Developed a maturity improvement plan based on assessment and identified an enterprise usability maturity model. Collaborated with business analysts to identify user requirements and translate them into prototypes or mockups for presentation to key stakeholders.• Process Improvements – Succeeded in reducing time for individual testing sessions by 50% with an improved process to prepare and perform usability testing for multiple agile project teams. Streamlined information collection with customized PDF forms that were completed by the business analysts. Followed-up with internal designers, developers and business analysts if any clarification was required. • Survey Quality – Improved the quality of the System Usability Scale (SUS) survey data collected from the analysts and achieved a savings of $15K annually by capturing experience data immediately after the rating was released.• Survey Tool – Designed and developed customized surveys sent to internal clients using Qualtrics, an online survey tool. Created management reports within Qualtrics to provide results.

Manhattan, New York

I created a short video (1:45) to show you some of what I've done over the past 8 years.https://youtu.be/1jGV4K831M4

New York, Ny

Managed usability oversight for multiple Agile projects, developed prototypes, made design recommendations, from the results of the usability testing.• Usability Improvement – Proven success that usability improvements to existing workflows enhanced timely completion by 25%.• UX Training – Successfully delivered a 3-year roadmap and usability maturity model that included $80K for UX training to raise visibility. Human Factors International conducted live training in New York City with multiple remote offices joining in the training.• Make-A-Wish Foundation Volunteer Day – Spearheaded organization and leadership of a Global Volunteer Day for Make-A-Wish Foundation to coincide with Bring Your Child to Work Day. Coordinated dozens of children who had signed up to brainstorm and identify items for a “Wish Sack” and 15 sacks were delivered by me and my wife to the Long Island, NY location of Make-A-Wish Foundation.

New York, Ny

Provided leadership to the WebTrends portal tagging project focused on tracking portal user interactions. Customized code to ensure a consistent look, created wireframes to provide user sign-off, and applied usability best practices.• Branding – Led implementation of branding of internal portal and a tagging scheme to track usage and understand user portlet interactions.• Metrics – Utilized metrics from the tagging scheme to help management to understand user adoption.• Technology Skills – Utilized new usability knowledge and programming abilities to construct an interface within ExtDesigner and used its editing capabilities to refine the interface and allow developers to extend the UI. Also held Senior Systems Analyst position.

New York, Ny

* Front end design and development using Powerbuilder, Flex, JavaScript, Ajax, HTML* Build PowerBuilder data transfer system * Develop PL/SQL data transfer system from Compustat into corporate database* Create and maintain Oracle PL/SQL data loading procedures* Build Java application to process transactional XML files* Convert multiple data-sourced legacy systems for an existing Oracle/PowerBuilder system* Collect and interpret business requirements from financial analysts

Boca Raton, Fl

* Lead Systems Engineer on a rental reservation system for Ryder truck rental * Team lead on a project to develop a purchasing system for Saturn’s purchasing department * Direct team of engineers through various project phases like prototyping, technical design, and construction * Responsible for the evaluation of EDS developed Powerbuilder application for the Canadian government’s Social Security system * Trained other engineers in use of Powerbuilder in South Florida Resource Center

Boynton Beach, Fl

* Design, construct, and maintain a multiple document interface used by Florida Power and Light Transmission department to interface with the database * Create documentation for the above system, adopted as company training manual for transmission employees company wide * Design and manage the construction of a database maintenance application utilized by system administrator * Migrate Focus database on mainframe legacy system to a Sybase client/server system in order to create a more robust application for the user * Supervise field and office personnel in the completion of a $750K Florida Power and Light data verification project resulting in a geographical information system still in use today * Design and maintain a Focus database for Florida Power and Light, improved customer reliability

West Palm Beach, Fl

* Supervise and support CAD projects for various clients including South Florida Water Management* Create Auto Lisp programs to automate and simplify tedious tasks within AutoCAD* Support Florida Power and Light group on an on-going basis compiling data utilizing Focus programming, textual files, Excel files, and printed reports

Delray Beach, Fl

Project engineer involved in different aspects of the engineering design process. These aspects encompassed drainage design of potable, waste, and storm water systems, subdivision grading, roads, and lot design, along with permitting. Used AutoLisp programming language to customize AutoCad.

Southington, Ct

Responsibilities ranged from commercial and residential feasibility studies to detention pond calculations to septic system design.

Plantsville, Ct

Supported the engineering design process and plan generation by processing raw data with various software tools like AutoCad, DCA, AutoMap, BenchMark Systems, and Symphony.

Grapevine, Tx

Responsible for office computations from and for field notes by and for the field engineer. Developed and used computer spreadsheets to automatically compute road grades.

Dallas, Tx

Responsible for the setup and execution of various print jobs on two IBM 3211 printers.

Greater Pittsburgh Area

Performed multiple roles on a survey team responsible for translating engineering drawings/plans into the physical world to be constructed.

Bachelor Of Technology, Civil Engineering

Associate, Surveying