Cobhop Creative are a full service creative agency. We provide Web Design, Graphic Design, Signage, Banners, Printing in Coatbridge, Lanarkshire, Glasgow, Edinburgh and surrounding areas.

Business Manager for Signs Glasgow. Signs Glasgow specialise in sign making, light boxes, large format printing, graphic design and marketing.

CJ Designs & Marketing Solutions Ltd provides a range of graphic design, web design, printing and marketing solutions to businesses by utilising strategy, creativity, and technology.• Planning, organizing, leading and monitoring all aspects of the CJ Designs Portfolio • Use lean principles to increase efficiency in office and production areas• Continuously look for new ways to develop and improve the business and its staff• Bridging the gap between sales staff and designers to work together towards common goal• Agreeing desired outcomes and detailed requirements with the client upfront and signing this off for record. • Providing detailed quotes to clients and presenting design options.• Ensuring that sufficient resources and funding are available for project execution • Assigning resources and acting as a central focal point for Stakeholders.• Vetting and appointment of 3rd party subcontractors to supplement CJ Designs internal resource.• Managing/monitoring all areas and making decisions regarding Risks, Issues and dependancies relating to the overall Portfolio • Making sure that all projects are designed inline with signed off customer requirements.• Facilitate meetings with key stakeholders for project status and deliver detailed reports.• Implement project testing to highlight possible issues and manage through to launch

Key achievements; • Production of company vision and 5 year plan • Designed and implemented financial management process resulting in increased efficiency. • Designed and implemented asset management process which resulted in optimised procurement process and 50 % reduced labour, cost and reduced non conformance.• Utilising lean principles amended office and warehouse layout which increased productivity and increased resource.• Initiated, developed and secured key account of NL Leisure• Working with direct reports developed and agreed personal development plans and objectives aligned to business vision which resulted in massively increased staff morale and renewed sense of purpose for staff.• Identified gaps in workplace Health and Safety and developed plan to address • Implemented SLA’s and Customer satisfaction questionnairesMain Duties:• To create and implement organizational changes. • Develop, evaluate, strategize, and effect operational measures to increase efficiency. • To oversee multiple departments and manage staff. • Develop marketing strategies to increase business profits.• Motivate and inspire staff to share the vision of the company and understand why change is important.• Oversee new website development and ensure successful completion is on time and within budget.• Train and develop staff and workflows to suit business need.

Responsibilities & Key Achievements• Management of all aspects of the Sales office, Design Studio, Production Factory, Line Management, Procurement, processes. Prioritise and delegate work, Client liaison, Reporting of Staff efficiencies, Conceptual design work, Conducting Skills/Training Reviews. • Work closely with my team and other departments to produce and implement solutions to non improving areas within the business.• Create literature for all operations within the business (e.g manuals, step by step processes) ensuring clear instructions to staff resulting in a multi skilled team that can assist in other roles within the company.• Identify opportunities to drive efficiency to improve and innovate customer proposition.• Through review of existing customer liaison I identified potential weakness which led to poor customer service. Working directly with key clients and the business agreed acceptable Service Level Agreements, resulting in 30% increase in customer service scores.• In order to assess current performance levels I carried out End to end process mapping with key individuals and through this work I was able to identify key break points in the process.• Using the above data I engaged department heads and senior management to gain their support and assistance in developing business cases.• Worked collaboratively with the other business areas producing and achieving signoff to business cases which detailed the suggested change initiatives (including timescales and costs) and benefits.• Researched and implemented new technology and software to improve and support progress across the company.• Planned, led and completed the business wide change initiatives on time, within budget and achieving all agreed benefits.

Manage all aspects of printing department. Prioritising workflow, delegating work to staff members. Reporting of staff efficiencies. In charge of procurement and management of materials.

Avia Signs is a small Signage and Printing company that handles clients both commercial and domestic. Specialised in Full Colour Digital Printing, Sports & Events Management and SignageThis was a 6 month contractor's role. Main DutiesDeveloped the internal processes in line with the growth of the business.Applied lean manufacturing principles resulting in increased efficiency.Assisted in management of design studio as and when required.

OPD Scotland is a Construction Company focusing mainly on New Build Facilities Construction, Bathrooms and Central heating systems for both the commercial and domestic market.Management of Multiple Projects and reporting to Senior Management on progressLiaison with and management of key stakeholders to ensure successful delivery of Projects.Responsible for operating project ‘milestones' and reporting to ensure that each project is progressing in line with defined cost, programme and quality requirements.Responsible for the co-ordination and procurement of any / all sub-contract suppliers, materials and equipment.Committed to post implementation project reviews with a specific focus on continuous improvement.

Freelance Graphic Designer