Candace Jenkins
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Candace Jenkins Email & Phone Number

Technical Voice Analyst II at Bandwidth Inc.
Location: Raleigh-Durham-Chapel Hill Area, United States 3 work roles 3 schools
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✓ Verified July 2026 3 data sources Profile completeness 86%

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Current company
Bandwidth Inc.
Role
Technical Voice Analyst II
Location
Raleigh-Durham-Chapel Hill Area, United States
Company size
815 employees

Who is Candace Jenkins? Overview

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Quick answer

Candace Jenkins is listed as Technical Voice Analyst II at Bandwidth Inc., a with 815 employees, based in Raleigh-Durham-Chapel Hill Area, United States. AeroLeads shows a matched LinkedIn profile for Candace Jenkins.

Candace Jenkins previously worked as Technical Support Specialist : Team Lead at At&T and Patient Service Technican at Labcorp. Candace Jenkins holds Bachelor Of Science - Bs, Behavioral And Social Science Concentration In Public Health Education from North Carolina Central University.

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Email format at Bandwidth Inc.

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Bandwidth Inc.

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Profile bio

About Candace Jenkins

Experienced Voice Analyst with a demonstrated history of working in the telecommunications sector and healthcare industry. Skilled in Internet Protocol (IP), Troubleshooting, Telecommunications, Technical Support, and Superior Customer Service. Strong helpdesk technology professional with a versatile spirit always ready for the next challenge. Currently hold Bachelor of Science - focused in Behavioral and Social Science with a concentration in Public Health Education from North Carolina Central University.

Current workplace

Candace Jenkins's current company

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Bandwidth Inc.
Bandwidth Inc.
Technical Voice Analyst II
raleigh, north carolina, united states
Website
bandwidth.com
Employees
815
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3 roles

Candace Jenkins work experience

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Technical Voice Analyst Ii

Current
Bandwidth Inc.

Raleigh, North Carolina, United States

Provide technical support to customers for voice, SMS and 911 products.Provide professional communications with customers in troubleshooting reported issues.Partner with Local Exchange Carriers in resolving customer network (LAN/WAN) issues.Manage ticket progress to address and resolve customer issues within Service Level Agreement requirements.Partner with customer’s IT support personnel in resolution of issues.Assist with configuration and troubleshooting of customer’s routers that are included in VOIP and SIP network.Escalate chronic or intermittent issues to Tier 3 and management level attention.

May 2019 - Present

Technical Support Specialist : Team Lead

At&T

Durham, North Carolina, United States

Diagnosed AT&T client software issues remotely. Provided assistance in a timely manner to ensure issues were addressed accordingly. Proactively monitored, escalated and engaged IDC (Internet Data Center) personnel & techs as needed. Assisted clients & new onboarding agents with becoming self-sufficient within the managed platforms. Triaged customer issues via phone, emails, chat systems Demonstrated extensive knowledge using a natural affinity for troubleshooting and resolving clients’ issues while delivering outstanding customer service.

Jun 2014 - May 2019

Patient Service Technican

Labcorp

Cary, North Carolina, United States

Provided patient support performing Routine Venipuncture. Maintained patient record administration including obtaining billing information and insurance documents. Helped organize inventory of specimen supplies, registered patients, filed charts, as well as provided individual medical reports. Complied with established departmental policies, procedures, and objectives. Followed established procedures for proper identification of patients. Continuously enhanced professional growth and development through educational programs & training.

Nov 2011 - Feb 2014
Team & coworkers

Colleagues at Bandwidth Inc.

Other employees you can reach at bandwidth.com. View company contacts for 815 employees →

MJ María Jiménez López María Jiménez López Colleague at Bandwidth Inc.Dublin, County Dublin, Ireland View → NS Naomi San Andres Naomi San Andres Colleague at Bandwidth Inc.Denver Metropolitan Area, United States View → OG Octavian Gherman Octavian Gherman Colleague at Bandwidth Inc.Bucharest, Romania View → NG Nellie Galindo, Msw, Msph Nellie Galindo, Msw, Msph Colleague at Bandwidth Inc.Raleigh-Durham-Chapel Hill Area, United States View → ER Elizabeth Rankin Elizabeth Rankin Colleague at Bandwidth Inc.Raleigh, North Carolina, United States View → CL Caitlin Long Caitlin Long Colleague at Bandwidth Inc.Raleigh, North Carolina, United States View → SJ Shawn Jones Shawn Jones Colleague at Bandwidth Inc.Palmdale, California, United States View → JM Jessica Medlin Jessica Medlin Colleague at Bandwidth Inc.Raleigh, North Carolina, United States View → LQ Lila Qassem Lila Qassem Colleague at Bandwidth Inc.Raleigh-Durham-Chapel Hill Area, United States View → TV Timothy Verdi Timothy Verdi Colleague at Bandwidth Inc.Apex, North Carolina, United States View →
3 education records

Candace Jenkins education

FAQ

Frequently asked questions about Candace Jenkins

Quick answers generated from the profile data available on this page.

What company does Candace Jenkins work for?

Candace Jenkins works for Bandwidth Inc..

What is Candace Jenkins's role at Bandwidth Inc.?

Candace Jenkins is listed as Technical Voice Analyst II at Bandwidth Inc..

Where is Candace Jenkins based?

Candace Jenkins is based in Raleigh-Durham-Chapel Hill Area, United States while working with Bandwidth Inc..

What companies has Candace Jenkins worked for?

Candace Jenkins has worked for Bandwidth Inc., At&T, and Labcorp.

Who are Candace Jenkins's colleagues at Bandwidth Inc.?

Candace Jenkins's colleagues at Bandwidth Inc. include María Jiménez López, Naomi San Andres, Octavian Gherman, Nellie Galindo, Msw, Msph, and Elizabeth Rankin.

How can I contact Candace Jenkins?

You can use AeroLeads to view verified contact signals for Candace Jenkins at Bandwidth Inc., including work email, phone, and LinkedIn data when available.

What schools did Candace Jenkins attend?

Candace Jenkins holds Bachelor Of Science - Bs, Behavioral And Social Science Concentration In Public Health Education from North Carolina Central University.

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