Chadwick Thomas Email & Phone Number

United States

Manage hybrid Active Directory (on-prem and Azure / Entra)Cross-domain / cross-tenant migrationsRemediate security threats using O365, Vectra Attack Detection, and Symantec Endpoint Protection 14Create and manage Group Policy ObjectsManage WSUS environmentCreate and deploy MECM packagesManage iOS devices using Apple Configurator integrated with Microsoft.

Louisville, KY

Organize and produce the 48 Hour Film Project and the 48 Hour Music Video Project in Louisville, KY.Winner of Best Film Festival from the LEO Readers' Choice Awards, 2014.Involves coordinating with venues and sponsors to host the event.Recruit and maintain filmmaking teams for the event.

• Manage crews of 4-21 people in the production of video projects.
• Ensure projects are completed on time and on budget, meeting all required deadlines.
• Clients include Manhattan Film Festival, The City of Louisville, Kentucky Planning Partners, Brooklawn Child & Family Services, VIA Studio, University of Louisville, and the Squallis Puppeteers.

Louisville, Kentucky Area

• Contracted through TEK Systems
• Provision user access to Active Directory using Quest One Identity Manager and ActiveRoles Server.
• Monitor and respond to security alerts logged by Quest InTrust event log management software.
• Configure user access to SalesForce workspaces.
• Troubleshoot user access incidents.
• Design an infrastructure map detailing information of number of endpoints, firewall versions, and anti-virus level.

Georgetown KY

• Create and test 32-bit and 64-bit versions of Windows 7 and Windows XP for PXE deployment through Microsoft System Center Configuration Manager.
• Manage the Microsoft patching process for Toyota’s global network of 19,000+ desktop and laptop computers.
• Managed the design and implementation of Windows 8.1 Enterprise tablets into the production environment.
• Provide Tier 3 application support where applicable.

Operate centralized management solutions in an IT enterprise environment. Responsible for maintaining Altiris CMS / NS 7.1, Symantec Endpoint Protection, Configuration Manager 2007, Active Directory, WSUS, and Blue Coat. Develop and push automated installation packages, maintain OS imaging through PXE servers, create Group Policy Objects, and troubleshoot.

Operate centralized management solutions in an IT enterprise environment. Responsible for maintaining Symantec Endpoint Protection, Windows SharePoint Services, Configuration Manager 2007, Active Directory, and Blue Coat. Develop and push automated installation packages, create Group Policy Objects, and troubleshoot a wide range of high level application.

• Created and remotely deployed software installation packages to 30,000 global workstations.
• Maintained a VMWare virtual test-bed consisting of virtualized servers and workstations.
• Tested and certified software installation packages prior to deployment.
• Verified change management documents granting or restricting end-user data access.
• Trained IT associates on using CA Service Desk Manager.

• Ensured contractual compliance between Perot Systems and Jewish Hospital & St. Mary’s Healthcare, including adherence to Service Level Agreements and meeting deliverable deadlines.
• Chaired a weekly meeting with all IT and Communication supervisors to review service calls with unfavorable satisfaction surveys. Developed action plans to resolve deficiencies and followed-up with customers to ensure.
• Drafted contract amendments and sought approval for same from Legal counsel.
• Wrote policies and procedures detailing the performance of many company services.
• Maintained a SharePoint site with a repository of policies, procedures, and support documents.

• Supervised staff of 10 on-site technicians. Dispatched trouble tickets and managed workloads.
• Remotely troubleshoot 6000+ desktop, laptop, blade, and virtual PCs using Microsoft Active Directory, Microsoft SMS, and WSUS.
• Managed on-hand inventory and replenishment system from Jewish Hospital’s Service Center.
• Managed large scale computer installations (300+ workstations).
• Awarded JHHS Ambassador

Wrote "The Gamer," a weekly console game review column. Also wrote other freelance aticles / interviews as assigned. Organized "Fireworks on 4th," an NCAA videogame tournament held in conjunction with 4th Street Live! and sponsored by EB Games, Subway, Sunglass Hut, Foot Locker, Electronic Arts, and Twiam's Chicken & Waffles.

Author of Downtime and Sore Thumbs (video game reviews), as well as hundreds of freelance articles and interviews.

Published five issues of the Calligraffiti Literary Journal, a quarterly magazine featuring prose and poetry by local, national, and international authors. Distributed in Louisville and Lexington by Hawley-Cooke Booksellers, Carmichaels Booksellers, Another Page Bookstore, and Sqecial Media.

Education record

Activities and Societies: Student Health Law Association - Treasurer

Bachelor Of Arts, Communication