Highly engaged educator, who enjoys researching current advances in Artificial Intelligence and the opportunity to convey these techniques to students. Assisted with the development of several graduate level courses designed to educate students in emerging data science methods. This includes: Natural Language Processing, Machine Learning, Deep Learning, Reinforcement Learning and Analytic Engineering (AWS, Azure and GCP). Research and optimize logic related to Machine, Deep and Reinforcement Learning; ensuring course material leverages the most recent advances used by the Data Science community. Conducted course lectures, facilitated online discussions and provided extensive review/feedback on allassignments

Provide strategic analytics that support deepening and retention initiatives for the consumer and small business franchise. Responsible for all advanced analytic projects aligned to the Segment Analytic team. This includes the development of customer segment, channel engagement, customer experience and data management tactics. Oversee (indirectly or directly) the ongoing professional development of an assigned group of data scientists

Develop and implement a long term analytic strategy in support of the Global Corporate Commercial Investment Bank. Design and create a holistic view of the customer to improve operational and service performance to meet divisional goals; this includes reducing attrition and deepening relationships. Direct support to C level management and sales team; this entails scorecard development, competitive analysis, quantitative model development and business analysis/intelligence.

Supported all strategic analytic activities for the US Trust, Mass Affluent and Premier Banking and Investment (PB&I) divisions within Global Wealth and Investment Management. Assist in the development of long term strategic plans to meet divisional goals to grow revenue, deepen relationships and increase retention for one of the most profitable business lines within Bank of America. Responsibilities include quantitative model development, segmentation analysis, cluster analysis, resource management and business analysis/intelligence.

Responsible for leading mid to large size projects focusing on the implementation of Business Intelligence tools to support new business and product development within the Bank of America Home Equity division. Successfully executed the enterprise wide release of both Hyperion Essbase cubes and Cognos reports associated with CRE application process. Supported all levels of the organization, up to and including senior management. Responsibilities include project management, resource management, schedule management, planning and implementing controls as well as the design and creation of various analysis packages.

Coordinated the efforts from multiple divisions and vendors in the design and enhancement of technology, operations, processes and systems to maximize productivity and quality for the Farmington Fulfillment Center. Supported all levels of the organization, up to and including senior management. Lead broad and complex projects of great breadth related to operations, analysis, reporting and systems development issues. Acted as an effective consultant to resolve operational and procedural interface issues of major impact and exposure. Oversaw (indirectly or directly) the ongoing professional development of an assigned group of reporting analysts.

Business Analysis and software development. This included managing a vendor relationship to insure the timely resolution of software errors associated with the Single Family Mortgage System. Monitored system programming to ensure additions and modifications are functioning properly.

Managed team of 40 analysts to measure the profitability and risk within the Bank Boston and Harris Bank credit card portfolios. Supported all direct marketing efforts within each portfolio. This included the design of experiments/test cells to optimize response rates. Matrix managed the efforts of various vendors to insure appropriate staffing and the adherence to all credit policy and procedures. Monitored system programming to ensure additions and modifications were functioning properly.