1. Consults with line management and provides HR guidance as needed.2. Develops solutions, programs, and policies in collaboration with the Operations team by analyzing trends and analytics.3. Manages and resolves complex employee relations situations. 4. Carries out efficient, thorough, and impartial investigations.5. Keeps up-to-date knowledge of legal requirements pertaining to day-to-day management of personnel, mitigating legal risks, and assuring compliance with regulations. As required or necessary, partners with the legal department.6. Provides line management with daily performance management guidance (e.g., coaching, counseling, career development, disciplinary actions).7. Collaborates closely with management and employees to enhance working conditions, foster morale, and boost output and retention.8. Provides direction and interpretation of HR policies.