Joe Harman Email & Phone Number

Springfield, Missouri, United States

• Excelled as the Security Focal, acting as the Subject Matter Expert (SME) for enterprise security, ensuring compliance with SOX and PCI standards, managing change controls, and conducting user access reviews.
• Significantly enhanced the cybersecurity framework, achieving an 85% reduction in host-level vulnerabilities across the Demand Partner Solutions division through proactive risk management and security analytics.
• Ensured regulatory compliance and security best practices during audits, focusing on change management and segregation of duties, in collaboration with SOX and PCI auditors.
• Fostered cross-functional collaboration with product owners across key Expedia 4 Business units, including Rapid API, TAAP travel agent software, and AMEX brand travel booking site, driving innovation and strategic.
• Streamlined security and compliance processes in partnership with central Expedia Group security teams, leveraging automation and best practices to optimize operational efficiency and reduce engineering overhead.

Springfield, Missouri, United States

• Spearheaded the migration from New Relic to Datadog APMs, integrating Splunk with Docker sidecars, enhancing observability and cost-effective logging solutions.
• Utilized devOps expertise to establish a high standard of stability across a diverse array of microservices, monitored by Datadog dashboards and alerts, setting a benchmark for operational excellence.
• Played a pivotal role in agile sprints, accelerating the development cycle to introduce new business functionalities and ensure GDPR compliance, aligning with evolving market demands.
• Developed proficiency in key technologies such as New Relic, Datadog, Java, and Python, contributing to the team's technical prowess and innovation capabilities.
• Orchestrated Akamai traffic management for Rapid API microservices and architected a CDN solution for partners in Mainland China, adhering to ICP license traffic regulations, demonstrating expertise in global network.

Springfield, Missouri Area

• Championed the DevOps transformation, ensuring seamless application ownership, maintaining data center Linux servers, and facilitating the transition to AWS cloud services, driving cloud adoption and scalability.
• Established expertise in cloud and on-premises Linux server management, working with cutting-edge technologies such as AWS ECS, NetScaler, Vault, and Jenkins, enhancing system reliability and deployment efficiency.
• Collaborated closely with software development and application engineering teams, optimizing application performance and contributing to a culture of continuous improvement and technical excellence.

Ozark, MO

• Educated retailers and investors on the technology of cryptocurrencies (ie Bitcoin).
• Provided consultations on blockchain technology, ledger design & related UX design guidance.
• Build out as Proof of Concept GPU based mining computers.
• Operation of GPU based and ASIC based hardware to mine Bitcoin, Ethereum & other Alt-Coins.
• Business Process Models, User Stories, and Wireframes for non-profit to optimize operations.

St. Louis, MO

• Organized multi-department stakeholder teams for software development initiatives.
• Analyzed complex business operations between multiple departments, including purchasing, warehouse management, software development, and infrastructure.
• Wrote detailed user stories to illustrate complex interactions for user experience.
• Constructed process map summaries and swim-lanes to identify optimization opportunities.
• Created detailed technical outlines for US & offshore development teams.
• Implemented solutions within traditional/waterfall and agile project environments.

St. Louis, MO

• Conceptualized, executed and managed first content studio focused on product imaging.
• Led a team of 12 US & offshore employees in a content development and quality assurance roles which resulted in 150k product images & 23K 360° images in the first year of production.
• Reported on data related to relevant business objects based on developing content.
• Created use cases for digital media archive that included B2C, B2B and API software “actors”.
• Provided detailed digital media production reporting on a weekly basis.
• Managed eBay marketplace store, Parts-Bay of 27K products with $2.1 million annually in sales.

St. Louis, MO

• Guided local & offshore development teams in porting retail e-commerce websites to the.NET.
• Lead documentation initiative of software architecture used as a company historical reference.
• Planned and collaborated with overseas software developers to implement a customer identity and validation test on retail e-commerce sales via a 3rd party API to highlight e-commerce fraud activity.
• Outlined agile sprint development with offshore development teams for continuous deployments.
• Fostered corporate relationships of retail e-commerce software for Whirlpool, Dacor, and Lowes.
• Facilitated user acceptance testing for a diverse group of end users to test software enhancements.

Greater St. Louis Area

• Managed a network of 450 websites using PHP, MySQL and MSSQL.
• Maintained ecommerce sites for Whirlpool brands, Lowes & APWagner.

Springfield, Missouri

• .NET Class construction
• Data shaping in MSSQL
• UI/UX Construction
• A/B Testing

St. Louis, Missouri

• Managed a network of 300 websites using PHP, MySQL and MSSQL.
• Maintained ecommerce sites for Whirlpool, Lowes, Kitchen Aid and AP Wagner.
• Worked closely with multiple developers who specialized in other technologies.
• Represented Marcone Supply Technology at annual trade show.
• Administration of MySQL databases and LAMP servers.
• Documentation of business process as related to core business software operation and production.

Earth City, Missouri

• Database design and conversion of existing flat file ecommerce site to a scalable model.
• Developed ecommerce site management system utilizing PHP, MySQL and jQuery.
• Product photography for web and print usage.
• Filmed and produced YouTube videos using Adobe Premier, featuring product applications.
• Logistics management and negotiation with USPS, FedEx and UPS.
• eCommerce fulfillment optimization using barcode technology and software integration.

High Ridge, Missouri

• IT, Operations, Marketing & Graphic Design
• Grassroots branding of new company identity.
• 1-on-1 contact with customers at events, races & trade shows.
• Developed first 2 editions of product catalog & eCommerce implementation, which launched company’s mail order program.
• Business software credit card integration, Barcode implementation for sales and inventory.
• Ecommerce development utilizing PHP, MySQL and Magento Commerce.

Adrian, Michigan

• Designed, developed, and delivered client web sites.
• Utilized PHP & MySQL in advanced content management systems.
• Worked closely with the clients to successfully build custom web based business applications concentrating on business workflow.

Jackson, Michigan

• Instructed college level graphic design students in web design & desktop publishing.
• Served as board member in designing of curriculum for the Visual Communications degree.
• Advised the college on software and technologies to teach for the web design degree.

Jackson, Michigan

• Designed, programmed and maintained eight web sites.
• Created web based trade show registration software.
• Built searchable archive of publications, research materials and frequently asked questions.
• Created content management systems for website content
• Converted print newsletters to an email format, saving the company over $50,000 a year.
• Provided hardware and software support for over 38 virtual and local employees.

Saint Clair Shores, Michigan

• Search & rescue small boat crewman, engineer & law enforcement boarding team member.
• Marine tactical combat engineer for USCG’s only combat unit.
• Member of the USCG Maritime Security Force for combat operations.