Caleb Howe Email & Phone Number

Shreveport, Louisiana, United States

Shreveport, Louisiana, United States

Sought out areas of improvement and created new internal and external processes that led to clearer communication, a higher percentage of goal completion, enhanced revenues, and a better customer experience. Provided foundational mentorship to create career paths for the team. Interacted with clients as part of a 3x3 relationship developing strong bonds. ● Maintained a customer portfolio of over $439 M across 500 active clients while increasing company revenues during tough economic times● Restructured 1300+ clients across a 16-person team to align regional resources and improve support of the business development team.● Created a commercial business unit process to support another business unit’s migration of 600 clients into a new analytics system increasing company revenues by an estimated $900k.

Southeast Region

In my most recent role, I administered all aspects of logistics management, involving evaluating team performance and establishing training programs. I also delivered assistance to four profit-generating centers by overseeing two teams across ten locations. Moreover, I drove growth by coaching account managers in improvement areas. In addition, I accelerated organizational restructuring by creating and implementing plans.● Attained $295M in sales annually by providing support to customer-facingteams.● Completed 550K+ and automated 1.4M tasks by coordinating with less than 35members, resulting in saving 16K hours per year while maintaining 284K+unique shipments.● Increased baseline from 38% to 73% within 90 days by eliminatingoperational tasks from customer-facing teams through launching new start-updivision.● Achieved promotion from Account Manager and Manager to Manager of FieldOperations by demonstrating exceptional performance and surpassing goals.

Little Rock, Arkansas, United States

In this role, I conducted formal/informal performance reviews while offering change management guidance during turbulent times. Furthermore, I maintained growth with fewer resources by developing internal efficiencies. Additionally, I communicated with customers throughout internal restructuring. I also formulated reports, negotiated contracts, and ensuredcustomer needs by actively liaising with clients.● Boosted market share by fostering and sustaining solid professionalrelationships with customers.● Improved client growth by training account managers and customer accountspecialists.● Augmented volumes by 130% with decreased headcount of 55%.● Enhanced internal process for accounts receivables, resulting inmitigating expenses by 11%.

Shreveport, Louisiana, United States

While serving as Supervisor, I spearheaded various operations, including specialized equipment modes, consolidation, and warehousing. Also, I served as Local Branch Technology Representative for Corporate IT Department. Moreover, I grew market share by managing new client accounts while identifying improvement areas by assessing data. In addition, I performed quarterly/annual reviews as well as negotiated price by RFPs and spot bids.● Secured $100K per month by devising and coaching new teams on specializedprocesses and customer requests.● Optimized customer portfolio by 15% YoY through delivering exceptionalcustomer service and resolving supply chain issues.● Achieved client goals by establishing relations and internal networking.

Bossier City, La

Built a successful retail business that focused on bulk candy, special order, candy buffets, and candy cakes. I maintained inventory levels to include procurement of seasonal materials, removal of expired product, and created an ordering cycle to insure proper stocking levels. Additionally, I recorded and maintain the P&L to grow success products, replace poor performing products, and to comply with local and federal tax laws. Sold the business in 2014 to another company that wanted to add a new dimension to their entertainment business.

Mcas Yuma

Mcrd San Diego, Camp Pendleton, And Nas Millington

Boot Camp - Aug to NovSchool of Infantry - Nov to JanFire Fighting School - Jan to Feb

Bachelor'S Degree, Aviation/Airway Management And Operations, 3.8

Master Of Business Administration (M.B.A.), Business Administration And Management, Globalization

Associate'S Degree, Fire Science/Fire-Fighting, 3.5

Activities and Societies: **Did not complete due to military deployment and missing key courses** Completed - *Fire Operations 1 *Fire.