Christian Jarquin Email & Phone Number

Trusted strategic partner of tier 1 telecommunication carriers in the United States Leading a team of project managers that are responsible for the delivery of telecommunication’s infrastructure and services for small and medium enterprise customers across North America.Assuring project’s on time performance and customer satisfaction. Reducing number of cancelled projects due to incorrect scope of work due to technical limitations in by 30% and increasing customer satisfaction results by 35%.Supporting high level escalations, monitoring resource allocation, driving process improvements and supporting the implementation of complex projects.

Mexico

Supported end-to-end delivery and integration of IT and telecommunication solutions for industry-wide customers. Led multiple simultaneous implementations for wireline and wireless applications including but not limited to MPLS, Internet, Voice, SD-WAN, Security, and Cloud implementation. Drove a project management delivery life-cycle to establish realistic project scopes whilst working with engineering and architecture leaderships to define technical requirements and capabilities of each project. Top performer by close of year 2020 in the number of successfully closed complex projects, and customer satisfaction.

Mexico City Area, Mexico

Planning, delivery and execution of external customer-facing projects. AT&T’s representative that acted as the customer’s single point of contact who orchestrated the analysis and solutions of telecommunications problems. Medium size project coordinator. I oversaw the tasks associated with several projects including the managing of deadlines, scheduling resources, managing the integration of vendor tasks and ensuring on-time performance.Responsible for the relationship with AT&T’s customers during the project management life cycle while providing expertise and analytical advise through the use of a structured project management methodology to define and carry out business objectives.

México

Trusted advisor to Microsoft Mexico enterprise customers, managing the delivery of “Premier Support Services” in top retail and manufacturing companies; designing specialized technological solutions through a variety of services and products to address customer's unique business goals. Technical, customer facing, consultant, that provided valuable guidance around new services and solutions to improve enterprise’s technological maturity level; developing and leveraging emerging technologies in applicable technical scenarios for the “Internet of Things” and “4.0 Industries”. Business value enabler who developed and expanded strategic customer relationships, drove larger impact for customer’s technologies, projects and goals by focusing on people, processes and technology.

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