Christopher Kroll Email & Phone Number

Buffalo, New York

In my most recent role, I served as a Sales Professional for a leading global manufacturer specializing in data storage solutions. My responsibility encompassed managing several key global accounts, ensuring their needs were effectively met while continuously driving sales growth. I successfully managed major retail accounts within the Consumer Electronics (CE) channel, a testament to my proficiency in understanding market dynamics and customer needs. My role required networking with major distributors, fostering strategic partnerships to bolster the brand's reach and reputation. Partnering with other manufacturers to drive synergistic efforts was also part of my duties, displaying my ability to work collaboratively and my understanding of the broader industry ecosystem.

Buffalo, New York

In my previous role as a Channel Account Specialist at Ingram Micro, I'm specifically focused on managing and enhancing our Seagate brand portfolio, particularly in the Hard Disk Drive (HDD) storage segment.My key responsibilities encompassed:Building and nurturing strong relationships with channel partners, enabling them to effectively market and sell high-value storage technology.Formulating and implementing strategic sales plans for each partner, consistently hitting sales targets and driving revenue growth.Keeping partners informed about product updates and conducting regular training sessions, ensuring their technical knowledge remains up-to-date and competitive.Liaising closely with internal teams to streamline supply chain operations from order processing to delivery, optimizing efficiency across our operations.Proactively resolving partner queries and issues to ensure high levels of satisfaction and continuous engagement.Utilizing sales data and market trends to identify opportunities for further growth and improvement.

Buffalo/Niagara, New York Area

As a Retail Sales Manager, I've successfully led a team to surpass goals and expand market share, demonstrating a consistent commitment to on-the-go learning and adaptability, which has facilitated my role as a flexible leader in a large-scale retail setting.I've undertaken comprehensive responsibilities centered around improving the customer experience and daily employee engagement. My unwavering dedication has ensured consistent weekend presence to drive results and inspire passion within my team.I've established a reputation across my regional stores for exceptional recruitment skills, implementing innovative hiring practices and interview techniques. Further, I've designed foundational training programs for new employees, facilitating their swift integration into our store culture.My leadership has resulted in notable sales success, guiding my district to lead in performance metrics for a sustained period of 14 months. This accomplishment allowed me to assume the role of a market trainer, equipping newly promoted sales managers with necessary skills and knowledge.Recognized for my sales performance and elected by my peers, I was invited to join an exclusive council at our corporate headquarters. There, I've had the opportunity to provide valuable feedback to key decision-makers, buyers, merchants, and vendors operating within Best Buy's Consumer Electronics chain.

Buffalo/Niagara, New York Area

At Best Buy, I was proud to serve as of the first Geek Squad Home Theater Professional Installers. This role combines my passion for technology, customer service, and hands-on problem-solving.My primary responsibilities include:Conducting professional installations of home theater systems, ensuring all components work seamlessly and are integrated correctly within the clients' home environment.Providing expert advice and consultation to customers on the optimal setup and utilization of their home theater systems.Troubleshooting and resolving technical issues promptly, ensuring customer satisfaction and the reliable operation of their systems.Training customers on the use and maintenance of their equipment, empowering them to take full advantage of their home theater systems.Collaborating with the in-store sales team to understand customer requirements and expectations, providing a comprehensive and personalized service.Maintaining up-to-date knowledge of the latest trends and developments in home theater technology, ensuring I provide the best solutions to our customers.

Communication

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