Collaborate with Lead Teaching Faculty in maintaining a positive learning environment for 22 university students by interacting with those students as a peer and answering questions and concerns to help them better grasp the material and be confident in their writing skills.

Greeted and assisted up to 2000 users and guests on a daily basis, helping to guide, check in, and assist. Assisted in setting up and cleaning the facility per the activities and events on the daily schedule. Collaborated with a team of staff to ensure the safety of daily users by upholding and reinforcing building safety regulations. Communicated detailed messages in Slack, communication platform, for other staff to be aware of. Sold memberships and merchandise through DaySmart Recreation, a facility management software and POS system.

Summerly position. Collaborated with a team of 15-20 other Camp Staff in creating a safe environment for about 200 grade-level campers to play and interact in for a nine-hour daily camp. Facilitated and set up games and activities based on the daily schedule. Thoroughly cleaned and sanitized high-touch surfaces (i.e., tables, toys, and restrooms) for the health of both campers, staff, and other facility users. Communicated detailed messages in Slack, communication platform, for other staff to be aware of. Ensured the safety of each campers by thoroughly reviewing each identification of authorized guardian and/or parent pick ups prior to them leaving the camp.

Duties and Responsibilities:Welcomed and assisted 100+ patients a day with a team of other medical and phone receptionists. Maintained the daily schedule of at most 15 medical providers by checking in and out patients and appropriately canceling appointments to ensure the efficient flow of the clinic for the medical staff. Scanned and imported hundreds of sensitive medical and patient information into the medical and clerical database while upkeeping to HIPAA standards; attentively reviewed each patient’s profile, ensuring all necessary documents were imported and imported correctly.Accomplishments:- Trained two medical receptionists of the functions and use of the medical and clerical database, as well as of front desk medical receptionist duties. - Within three months of starting, learned two additional positions: Phone Receptionist and Insurance Verification Specialist. Trained two medical receptionists on how to review Medicaid eligibility via the Medicaid Provider Portal and how to notate active coverage for patient appointments.- Handled 50+ incoming and outgoing calls a day on a multi-line phone system, assisting patients and other medical providers and clinics before directing them to the appropriate clinical and/or medical staff, while also assisting with other Medical Receptionist duties when needed.- Verified 100+ insurance providers a day, verifying insurance of current day patients to ensure that they have active coverage; immediately followed up and informed respective patients if any discrepancies occurred to prevent unnecessary and unideal medical billings for patients.

Collaborated with certified Lead Teachers in creating and maintaining a safe and positive learning environment for day and evening class sessions of 2-5 pre-school special education toddler students of ages 3-4. Provided academic and behavioral support by integrating and scaffolding educational lesson plans through interactive play as per their Individualized Education Program (IEP) for effective learning and to achieve IEP goals. Upkept to FERPA standards when discussing with other teaching staff. Assisted other pre-school classes when class was not in session as needed. Routinely shared information with teaching staff and families of their respective students.

Assisted in organizing inventory and products on sales floor by respective size and category of item. Assisted customers with purchases through the POS system, ensuring to scan every item and for it to correctly scan. Maintained the cleanliness and order of the checkout area.