Charles Leblanc Email & Phone Number

Newburyport, Ma, Us

Newburyport, Ma, Us

Newburyport, Massachusetts, United States

As the owner, develop and operate a business plan including revenue goals, manage administrative and operational functions, run social media campaigns, and find other talent to support projects. Hire additional staff to assist in company operations, and find talent to develop new projects.As a Content Creator, responsible for developing engaging and compelling content for our table-top RPG products, this includes writing content for game manuals, rulebooks, character descriptions, storylines, and other game-related materials.

Newburyport, Massachusetts, United States

As a Checkout Area team member, to create an exceptional shopping experience by respecting and appreciating each customer, whether as a sacker or a cashier, to leave each customer with a positive impression.

Amesbury, Massachusetts, United States

As a Patient Care Coordinator, act as the face of my HearingLife clinic and in the local community. Support the Patient experience and revenue goals for the clinic by attracting new Patients, managing administrative and operational functions, and coordinating Patient interactions and needs.

Byfield, Massachusetts, United States

As a Patient Care Coordinator for the Freedom Benefit Access Team, provide excellent customer service over the phone to patients undergoing a specific treatment related to their pharmacy needs. Place outbound calls to Patients to update them on the status of their orders and answer any questions or concerns that they may have. Triage and respond to questions, inquiries, and concerns from internal departments.

Byfield, Massachusetts, United States

As a Customer Service Associate Representative, provide excellent customer service over the phone to patients undergoing a specific treatment related to their pharmacy needs. Answer incoming calls or make outgoing calls to assist patients in setting up medication orders for delivery. Triage and respond to questions, inquiries, and concerns to appropriate departments. Learn about a patient’s medical journey and their efforts to overcome their respective condition.

Byfield, Massachusetts, United States

As a Patient Care Coordinator, provide excellent customer service over the phone to patients undergoing a specific treatment related to their pharmacy needs. Answer incoming calls or make outgoing calls to assist patients in setting up medication orders for delivery. Triage and respond to questions, inquiries, and concerns to appropriate departments. Learn about a patient’s medical journey and their efforts to overcome their respective condition.

Newburyport, Massachusetts, United States

As a Bakery clerk, work as part of a team to ensure customers have quality baked goods in a timely manner. Pan up and prep products for the next day’s bake. Assist customers as necessary, leaving each with a positive impression of Market Basket culture.

Newburyport, Massachusetts, United States

As a Checkout Area team member, to create an exceptional shopping experience by respecting and appreciating each customer, whether as a sacker or a cashier, to leave each customer with a positive impression.

Danvers, Massachusetts, United States

Recruit qualified participants for consumer data studies (pre-recruited studies, food & beverage product testing, in-home-use tests, alcoholic beverage testing, fragrance & laundry research, and other quantitative projects) using an in-house, screened, database. In-house database entry, screening, and updating. Assist as needed with the interviewing process, study data entry, setting up computers and helping with food & beverage taste testing.

Newburyport, Massachusetts, United States

Train new Associates in the correct operations and steps of service for their positions (current focuses are cashier/register, food prep, and dining room positions). Observe and finalize training paperwork for Associates, certifying them as trained in that position.

Chelmsford, Massachusetts, United States

As a Supervisor: Resolve customer issues with goal of providing 100% customer satisfaction. Directed all aspects of restaurant operations in absence of Senior Management, including hiring and on-boarding new associates.As the Training Specialist: Managed training program to ensure Associate skill sets are aligned to store needs.As an Associate Trainer: trained new Associates in the correct operations and steps of service for their positions (primary focus is dining room, cashier and barista positions). Observed and finalized training paperwork for Associates, certifying them as trained in that position.

Lowell, Massachusetts, United States

Interviewed Adult Day care providers in the Merrimack Valley. Conducted ethnographic livability evaluations of downtown Lowell; file organization and management.Assisted in classroom activities, including test administration and grading, and lecturing on "Cultural Contexts in Aging" for Adult Development & Aging.Acknowledgement in:Hostetler, A. (2011). Senior centers in the era of the “Third Age:” Country clubs, community centers, or something else? Journal of Aging Studies, 25, 166-176.

Lowell, Massachusetts, United States

Observed and assisted Dr. A. Hillier during her Fall 2007 sections of General Psychology. Helped with a variety of tasks including test administration and grading. Prepared and lectured on "Social Psychology."

Lawrence, Massachusetts, United States

Coordinated Student Activities department in absence of the Director of Student Activities & Orientation. Organized, developed and ran programming for students. Hired staff to assist with activities.

Haverhill, Massachusetts, United States

Found and created shared office space for the Colleges student groups. Co-facilitate team building session of the Student Leadership Program at NECC. Conducted orientation and tours of the Haverhill campus for the NECC New Student Orientation Program. Created, collected, and analyzed data for a student research/needs assessment survey.

Dorchester, Massachusetts, United States

Working under the Director of Local Government Programs, developed grant funding report regarding establishing NPO for formalized, regional training of local historical boards. Worked on updating Mass Historical Preservation listserv to increase user-friendliness and allow listserv archive search ability. Assisted MHC and Montague Historical Board on their creation of a historic property survey plan by taking pictures of historical homes in Montague, Masschusetts.

Lowell, Massachusetts, United States

Monitored computer lab. Assisted users as needed with Windows 98 operating systems and various software packages. Troubleshoot software, hardware, and network problems as needed.

Ma, Community And Social Psychology

Activities and Societies: Psi Chi, UMass Lowell Graduate Student Association, Society for Community Research and Action, Society.

B.Sc., Criminal Justice/Psychology

Activities and Societies: Psi Chi • Presented poster (Does salary equal competency? Perceptions of paid and volunteer firefighters).

A.A., Writing

A.S., Criminal Justice

Activities and Societies: Student Leadership Development Program, Presidential Student Ambassador, Criminal Justice Club (Member: 1998.

A.A., Psychology