Christopher Michaels Email & Phone Number

Rochester, NY, US

New York, US

New York, US

New York, NY, US

(Formerly GateHouse Media).Senior Systems Administrator & lead SA responsible for the design, deployment, and maintenance of corporate I.T. infrastructure. Manage the migration and integration of newly acquired business into GateHouse IT Infrastructure.Technologies include:- HP Synergy platform & HP OneView.- Infoblox DNS & DHCP.- Manage Engine Desktop.

Pittsford, New York, US

Senior Systems Administrator & lead SA responsible for the design, deployment, and maintenance of corporate I.T. infrastructure. Manage the migration and integration of newly acquired business into GateHouse IT Infrastructure.Technologies include:- HP Synergy platform & HP OneView.- Infoblox DNS & DHCP.- Manage Engine Desktop Central for endpoint.

Pittsford, New York, US

Systems Administrator responsible for the deployment, and maintenance of corporate I.T. infrastructure.

(Formerly Ventraq.)Install and support the NetBoss BIAS (Business Integration Appliance Services) analytics platform.- Installation, configuration, maintenance, & support of the BIAS application.- Installation & maintenance of Microsoft SQL Server 2005, 2008, & 2012.- Maintenance of IBM Netezza (PureData) and Teradata MPP databases.- SQL query plan.

Mount Laurel, NJ, US

Deploy and support the Ventraq BIAS (Business Integration Appliance Services) analytics platform.- Installation, configuration, maintenance, & support for the BIAS application.- Installation & maintenance of Microsoft SQL Server 2005, 2008, & 2012.- Maintenance of IBM Netezza (PureData) and Teradata MPP databases.- SQL query plan analysis, optimization, &.

Germantown, MD, US

Design, deploy, & troubleshoot CURRENT Low-Voltage Analytics, LTC, DVO, & PLC (power line communications) networks.Highlights include XCEL SmartGrid City, an advanced smart grid network capable of DVO, demand response, & transformer monitoring consisting of 6000 network elements and monitoring/reading 24,000 meters and Oncor's SmartGrid network in Dallas.

Germantown, MD, US

Design, provision, & troubleshoot PLC (Power Line Communication) & BPL (Broadband over Power Line) networks, meters, & demand response customer devices.- Performance and acceptance testing of PLC network elements prior to production release.- Analyze communications network performance, troubleshoot, and resolve.- Coordinate with field/utility personnel on.

Support & maintain all aspects of ChoiceOne's network infrastructure serving clients across the North East & Mid-West.- Maintain & support ATM and IP backbone networks. Including installation of new network elements, outage resolution, health monitoring, migrations, upgrades, preventative maintenance, performance analysis, & root cause analysis.- Provide.

Coordinate the ordering, delivery, installation, & troubleshooting of customer DSL & T1 circuits.- Customer IP provisioning in Cisco & Nortel Shasta routers, line provisioning in Paradyne DSLAMs, and end point configuration of Adtran, Lucent, & Paradyne end points.- Delivery & turn-up of new DSL & T1 circuits.- Coordinate field testing and troubleshooting.

* Provide training of technical support agents for Verizon Online’s Infospeed DSL.** Develop training curriculum of technical support agents for ** Verizon Online Infospeed DSL. This includes visual presentations, printed handouts, facilitators' guides, and labs.** Training of newly hired & existing technical support agents on policies, procedures, and.

Nashville, Tennessee, US

* Provide inbound and outbound technical support for Corel WordPerfect from version 5.1 for DOS to the current release via phone. * Research and resolve escalated problems from other technicians. * Research campaign related problems, develop workarounds and submit results to a publicly available knowledge base.