Christopher Mcintosh Email & Phone Number

Montreal, Quebec, Canada

With a focus on culture change, employee engagement and retention, I am responsible for leading initiatives that promote employee satisfaction, foster engagement, and recognize the contributions of employees across the organization.• Plan and execute employee recognition initiatives for In-Flight Services, Flight Operations and Contact Centers• Identify and communicate with sponsors and internal/external stakeholders• Work in collaboration with HR partners, Operational branch VPs and vendors• Manage employee events to promote engagement activities• Support change management initiatives, creating alignment within the various operational branches• Develop and maintain strong relationships with frontline employees and managers, to ensure oversight on the pulse within the operational branches, and act on feedback received to enhance project planning and implementation

Montreal, Quebec, Canada

Responsible for the operations of our Sales Academy segment and Salesperson Development Program for inside sales. Establishing strategies and objectives for development and profitability for all new hires within their first twelve months.• Developed and promoted 5 Sales Managers into Sales Org.• Average regional GP per quarter 120% + to Budget • Developed and deployed multiple sales programs• Remote managed 11 managers – Led team to 200% to plan success.

Montreal, Canada Area

Responsible for development of new Sellers through building trusting relationships and instilling effective selling behaviors, which including persistence, perseverance and patience. Created a highly effective development methodology where sellers developed skill sets in negotiation with companies in the acquisition process to close deals. Developed and implemented sales strategies to grow business, and continuously developed the pipeline with top performance across entire Sales Academy organization. • Sales Manager of the year 2019 , 2020 and 2021• Onboarded 75 New Sellers into Sales Org 2018-2022• Average salesperson GP per quarter per rep 40K – 150% + to Budget QoQ 2019-2021• 143 average FTB onboarded into the business 2020 - 20221– accounting for over 2M+ in total revenue• Remote managed sellers – lead team to 200% to plan success.

Montreal, Canada Area

Accountable for developing new sellers preparing them to enter the sales floor ensuring that they are proficient with internal systems, technology, and effective cold calling Took on training and development activities for 30 existing sellers helping improve overall pitch and sales tactics resulting stronger performance and gains in new account acquisition.• Onboard 100+ new salespeople into the organization, including first ever Insight Cloud team• Evaluated eligibility of graduation for Sales Representatives through performance feedback process.• Conducted training pilots. – Including site wide SAP Systems and Value Proposition roll-out• Worked cross functionally with Recruiting and other departments to maximize employee development• Developed draft procedures to improve team workflow for manager review and approval.• Insight Values award winner February 2011 and May 2012

Professional Certificate, Human Resources Management - Effective Training

Specialization Certificate, Marketing

Dec, Social Science