Christopher Mckeever Email & Phone Number

I am a dynamic and accomplished professional with a diverse skill set spanning customer service management, project delivery, and problem resolution. My exceptional communication skills, both verbal and written, underscore my ability to effectively connect with others. As a Customer Service Lead, I demonstrate versatile leadership, managing teams and projects across regions with ease.As an avid problem solver, my role as a Trust & Safety Quality Analyst showcases my knack for resolving issues and clarifying complex policies. I thrive on innovation and am constantly seeking avenues for improvement, introducing responsive policy updates to enhance user experiences. My global exposure in Dublin, Ireland, and Dubai, UAE, speaks volumes about my adaptability to diverse cultural and professional environments.My commitment to employee well-being and mental health shines through my role as the initiator and coordinator of the Wellness program for up to 80 agents. This underlines my deep-seated belief in the importance of a healthy work environment. My technical acumen is evident in my involvement in data science and quality assurance, highlighting an attention to detail that adds a valuable layer to my skill set.As an Aviation English Teacher and Student Support Liaison Officer, I excelled in adult education and training, particularly in specialized fields like aviation. My role required not only communication efficiency training for safety protocols but also addressing any concerns or queries students may have while in residence.I am not only a champion of diversity but also an advocate for LGBTQIA+ rights. My commitment to inclusion and diversity demonstrates an empathetic and inclusive approach to work. This extends to my role as a teacher, where I provide a supportive and inclusive learning environment.Awards and certifications further solidify my professional standing. The Cambridge CELTA certification attests to my expertise in teaching English to speakers of other languages, while the Accenture 'Truly Human' Award acknowledges my contributions to creating a truly human-centric work environment.In summary, I am a seasoned professional with a proven track record in leadership, problem-solving, and customer-centric roles. My strong communication skills, adaptability to diverse environments, and technical acumen set me apart. My commitment to employee well-being, diversity, and inclusivity further highlight my warm and inclusive approach to work. With a playful intelligence and a professional demeanor, I am a valuable asset to any team.

Listed skills include Writing, Collaborative Problem Solving, Cross Cultural Communication Skills, Social Media, and 44 others.

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  Dublin City University

  First Class Honours