Chris O'Neal

Chris O'Neal Email and Phone Number

Product Manager & AnalysteCommerce | B2B / B2C / DTC @ S&S Activewear
Chris O'Neal's Location
Raleigh, North Carolina, United States, United States
Chris O'Neal's Contact Details

Chris O'Neal personal email

About Chris O'Neal

People come to me for solutions and feedback. Why? I’m always open for supporting the greater good, selfless in nature, and motivated (intrinsically) to do the best job possible.VISION: Be better each day. MISSION: Learn. Share. Grow.AGILE: I'm an adaptable Product Manager, Certified Scrum Product Owner (CSPO®), and creative solutionist with a passion for translating customer insights and needs into world-class products and services. I foster open communication and transparency, and excel with cross-functional collaboration.DATA MERCHANDISER: I merchandise data to unify organizational goals and shape business decisions. I coined the term. Catchy, right?ART & SCIENCE: I'm a blend of art and science. I'm a strong business analyst who can synthesize complexities and drive innovation with processes, teams, and products.I have a B.A. in Arts & Technology, and have used this foundation while creating $100Ms in shoes at ASICS. I enjoy video production, photography, and music production in my free time. My video work has been featured on NatGeo, The Weather Channel, ABC, NBC, CBS, NowThis, and more.FUN FACTSCOME ON DOWN: I won the Showcase on Price is Right when Bob Barker was the host. I was the last contestant called, lost a car, then spun a dollar twice in a spin-off. I bid best to take home a Jeep, trip to Europe, $11k in cash, and more goodies.FROM LAST TO FIRST: Running shaped me into the person I am today. It built dedication, hard work, and perseverance into my character.My goal was to be an All-American in Cross Country at CSU San Marcos. My first season had its ups-and-downs, but my goal was laser-focused. At our final race before nationals, with a 103-degree fever, I decided to compete to give our team the best chance for success. I finished as the last man on the team (7th), but we had our best win ever at the Regional Championships!Two weeks later, I rose to the occasion and placed 21st at our National Championships (top 30 earned All-American)! I was also the 1st runner on the team that day, the only time I ever achieved it! And we had the best finish out of any other team in school history!MOVING FORWARD: I strive to build off of my product management, eCommerce, and analytics experience to innovate products and processes on collaborative teams. The more meaning and purpose, the better. LET'S TALK! If you’re not in a giant call center, feel free to contact me anytime at christopher.john.oneal(at)gmail(dot)com.

Chris O'Neal's Current Company Details
S&S Activewear

S&S Activewear

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Product Manager & AnalysteCommerce | B2B / B2C / DTC
Chris O'Neal Work Experience Details
  • S&S Activewear
    Ecommerce Product Manager
    S&S Activewear Mar 2023 - Present
    Bolingbrook, Illinois, Us
    - Creatively synthesize impactful user solutions backed by Excel-crushing big data.- Leverage custom Site Search dashboard that provides deep insights into diverse customer trends in a matter of a few seconds. No ad-hoc reporting necessary. Just click or type a term to see seasonal search trends in an intuitive, shareable format. Impacts site roadmap, merchandising, campaign planning, and more. - Customer journey analysis and continuous improvement.- Remotely collaborate across the organization to drive the needle forward on a number of customer-facing initiatives.- Establish and manage company KPIs for website and paid media to foster a data-driven company culture. Looker and Power BI bring the automation, and I make the data pop.- Backlog management and roadmap planning.- Evolve processes and adapt to rapid changes in a rapidly changing organization.- Optimize paid media campaigns based on insights from custom dashboards. Reallocate spend to reduce waste and increase conversions.
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  • S&S Activewear
    Ecommerce Analyst
    S&S Activewear Oct 2022 - Mar 2023
    Bolingbrook, Illinois, Us
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  • Career Break
    Caregiving
    Career Break Aug 2020 - Sep 2022
  • Opt Telescopes
    Product Manager, Ecommerce
    Opt Telescopes Dec 2019 - Aug 2020
    Carlsbad, Ca, Us
    Planned, launched, and optimized strategic eCommerce initiatives at the highest SKU Shopify store in the world at the time. Managed roadmaps, feature prioritization, groomed backlog, identified user personas and user stories, and executed bug fixes. Led new consumer product development. Cultivated a collaborative, cross-functional team, built on passion, open communication, and inclusion. Laser-focused on improving user experience.Key Achievements:- +400% revenue- +20% conversion rate on top-sellers- +30% organic traffic- +10% average order value (AOV)- Transitioned site to user-centric customer journey- Agile methodologies- Zero site downtime- Defined user personas- Optimized digital merchandising systems for upselling and cross-selling- Custom retail analytics dashboards- Innovated proactive buying strategy for improved Customer Experience (CX) and salesFOR THE BOTS:- Defined, prioritized, and executed data-driven product roadmaps, strategies, and metrics- Collaborated with internal stakeholders, Marketing, leadership, and vendors, to consistently conceive and deliver cohesive, sales-driving features, operations fixes, and UI/UX improvements in fast-evolving business; tracked with Asana and custom CRM- Optimized site search/tags/filters, and streamline data SOPs, saving hours to days per task- Created seamless customer journeys, using Google Analytics and ERP sales data, site search statistics, and heat mapping, changing shopping experience from product- to user-centric- Defined user avatars for strategic content, user stories, merchandising, and targeted marketing- Highest SKU-count Shopify + (Shopify Plus) store in existence at the time (##,###)- Ensured no downtime, executed technical fixes, and built strong relationships with external developers- Improved organic traffic by >10% through technical SEO fixes- Produced proactive buying strategies with ERP- Optimized Google Ads spend that saved over $100k per month
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  • Opt Telescopes
    Business Analyst, Ecommerce
    Opt Telescopes Oct 2019 - Dec 2019
    Carlsbad, Ca, Us
    Collaborated with CEO, COO, and executive leadership, to gather business requirements, solve problems, clarify product vision, and improve user experience (UX). Managed ad-hoc reporting and data analysis, and created BA/BI analytical tools that built consensus for company-wide initiatives. Established new processes, technical architecture, and data best practices. Conducted experiments, analyzed capabilities, and launched site features.Key Achievements:- Instrumental in organizational restructure proposals and plans- Defined product roadmap and vision- Introduced Agile methodologies- Hands-on change management
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  • The Real Big Picture, Llc
    Product Manager, Content
    The Real Big Picture, Llc Aug 2016 - Oct 2019
    Created original content of breaking weather stories for news, TV, film, and web. Fires, tornadoes, floods, hurricanes, and more.Key Achievements:- Designed and launched mobile-first, custom website, achieving optimum organic brand presence- Developed mobile, HD live capabilities for national broadcast television distribution- Media featured on NatGeo, ABC, CBS, NBC national news, NowThis, Weather Channel- Modernized remote video production (4x productivity)- Partnered with industry-leading gatekeepers to improve product strategy, publishing, and distribution reach- URL: therealbigpicture.com- YouTube: youtube.com/c/therealbigpictureweather
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  • Asics America Corporation
    Product Manager / Analyst, Footwear Merchandising
    Asics America Corporation Jul 2012 - Jun 2017
    Irvine, California, Us
    Led special make-up (SMU) footwear product management, product development process, color and material design for eCommerce, retail partners, and direct-to-consumer (D2C/DTC). Spearheaded data-driven decision-making initiatives. Systems lead for Americas. Gathered customer requirements and ensured project execution.Key Achievements:- Created big data decision making tool that empowered global merchandisers to reshape product strategy and deliver reports in seconds, using data collection of multi-million-line data sets from multiple sources- Increased responsibilities to $100M in CPG annually- New product line management (PLM) system launch and UAT- +25% section gross profit- 33% sample turnaround improvement- 3D CAD process that could articulate ideas and communicate effectively between buyers and factories- Implemented material handling and stock workflows for faster supply chain distributionFOR THE BOTS:- Developed product strategies and roadmaps with internal/external global team members/customers- Footwear product management, team lead, merchandiser for >$100M annually - Brought high volume of detailed products to life from ideation to market in quick-paced environment- Collaborated heavily with IT, Marketing, Merchandising, Ops/Planning, overseas developers, and Sales- Created colorwork, developed athletic shoes, partnered with overseas factories, suppliers, and team members, negotiated cost, finalized product, forecasted, and crafted merchandise line plans for direct-to-consumer (D2C/DTC), B2B, strategic partners, key retailers, channels, and brands- Partnered with IT devs to evolve project management and CMS website to meet customer needs - Actualized factory stock materials process that cut 33% off of sample turnaround time average
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  • Asics America Corporation
    Product Marketing Specialist, Footwear
    Asics America Corporation Jul 2010 - Jul 2012
    Irvine, California, Us
    Managed fast-paced, detail-oriented, special make-up (SMU) shoe projects from conception to completion. Account management for top retail partners in the Americas. Synthesized ideation, designed CADs, collaborated with other creatives, developed specs, coordinated prototypes, samples, packaging, and marketing imaging, negotiated pricing, and confirmed mass production.Key Achievements:- Facilitation of 100+ CPG footwear projects at a time, using time management skills and high attention to detail- Market leadership during “color craze” fashion trend- +500% Foot Locker sales- +400% Brazil sales- Partnered with industry-leading retailers, built strategic product to amplify their business
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  • Asics America Corporation
    Consumer Relations
    Asics America Corporation Jul 2009 - Jul 2010
    Irvine, California, Us
    Led the US consumer call center. Used a creative, data-driven approach for improving issue tracking, customer success, operations, defect tracking, and returns. Tapped into project management and organizational skills to gather data, create tools, foster teamwork, and collaborate with stakeholders. Used agile prioritization skills to ensure efficiency and manage accountability. Key Achievements:- Improved email and returns turnaround times from 2 weeks to 1 day- Achieved and maintained “inbox zero”- Evolved department operations and inspired an innovative culture- Partnered with Marketing to optimize website FAQs, product content, and contact pages- Implemented go-to tool for high quality, fast, and consistent responses- Custom defect tracking system implementation- Innovated operations, CRM, and team member roles for maximum efficiency and quality of service- Partnered with Marketing to communicate answers to FAQs in product content and contact pages- Implemented go-to tool for high quality, fast, and consistent email responses- Empowered team with inclusion, info sharing, and building on strengths- Designed data tools and reports that evolved website UX and clearly tracked defects
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  • Go Run Sports
    Retail Manager
    Go Run Sports Jun 2008 - Jun 2009
    Managed CPG retail running shoe and apparel shop. In charge of scheduling, website maintenance and improvement, digital marketing, purchasing, merchandising, and operations.Key Achievements:- Increased sales 300% in 2 months- Created first-ever BA and BI tools that tracked sales, trends, and inventory, leading to improved customer satisfaction, operations efficiency, and cost-conscious purchasing plans- Simplified selling strategy with barrier-to-entry-breaking visual merchandising and communications- Created all marketing collateral and hosted community events.
  • Nummi
    Community Relations Specialist
    Nummi Jul 2006 - Jun 2008
    Fremont, California, Us
    - Managed charitable giving ($300k/yr), personally became top donor, supporting local running team- Coordinated first-ever environmental grant program for local non-profits- Community involvement and PR role with external events and public speaking responsibilities- Created company-wide audiovisuals, communication tools, and annual magazine- Maintained website content as needed.
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Chris O'Neal Skills

Footwear Product Development Illustrator Microsoft Excel Merchandising Retail Sales Customer Service Tech Packs Product Marketing Marketing Trend Analysis Market Research Advertising Social Media Photoshop Business Process Improvement Product Management Data Analysis Business Intelligence Video Production Video Editing Competitive Analysis Forecasting Product Assortment Planning Strategic Planning Adobe Premiere Pro After Effects Powerpoint Microsoft Office Strategic Thinking Customer Engagement Problem Solving Presentation Skills Interpersonal Skills Customer Support Visual Storytelling Sourcing Materials Customer Analysis Technology Solutions Product Requirements User Stories Process Assessment Product Strategies Athletic Footwear Cross Cultural Communication Skills Cross Cultural Teams Customer Requirements Product Vision Product Design

Chris O'Neal Education Details

  • California State University San Marcos
    California State University San Marcos
    Arts And Technology

Frequently Asked Questions about Chris O'Neal

What company does Chris O'Neal work for?

Chris O'Neal works for S&s Activewear

What is Chris O'Neal's role at the current company?

Chris O'Neal's current role is Product Manager & AnalysteCommerce | B2B / B2C / DTC.

What is Chris O'Neal's email address?

Chris O'Neal's email address is co****@****thg.com

What schools did Chris O'Neal attend?

Chris O'Neal attended California State University San Marcos.

What are some of Chris O'Neal's interests?

Chris O'Neal has interest in Improve, Think, Share, Absorb, Live, Exude ~~~creative~storytelling, Observe, Learn.

What skills is Chris O'Neal known for?

Chris O'Neal has skills like Footwear, Product Development, Illustrator, Microsoft Excel, Merchandising, Retail, Sales, Customer Service, Tech Packs, Product Marketing, Marketing, Trend Analysis.

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