- 5+ years of software engineering experience writing code solo and as part of a team.- 12+ years of management expertise, spanning diverse roles and industries.- 18+ years of customer service experience, ensuring client satisfaction and operational prosperity.- 6+ years of experience in the food and hospitality industry, consistently delivering exceptional service and operational excellence.- I thrive in diverse teams, valuing the innovation that comes from varied perspectives.- I enjoy supporting team members with unblocking by brainstorming new ideas, assisting with problem-solving, and debugging to overcome challenges and foster collective success.- I excel in environments that foster strong support and mentorship, enabling me to contribute both independently and collaboratively with my team. I value opportunities for pair programming and enjoy aligning my efforts with the company's mission and vision.
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Software EngineerSeejonesengineer Mar 2020 - PresentNew York, Ny- Engineering 4 customized eCommerce platforms for various industries using a self-designed eCommerce boilerplate tailored to meet each client’s specific branding and design criteria while adhering to Non-Disclosure Agreements (NDAs). These platforms support both B2B and B2C interactions.- Consistently achieve early project completion, surpassing timelines by an average of 25%, ensuring exceptional user experience (UX) through comprehensive documentation, tech support, and regular site upkeep.- Maintain a client feedback system to establish effective Customer Relationship Management (CRM), enabling proactive client engagement and fostering loyalty through responsive service and feedback implementation.- Execute numerous contracts encompassing published and unpublished work across a diverse array of projects and industries.- Exemplify leadership by spearheading close collaboration sessions with peers and early-career software engineers, facilitating weekly collaborations, knowledge sharing, and mentorship. -
Software EngineerAaa Termite & Wildlife Removal Jul 2019 - Mar 2020- Engineered from design to conception of a user-friendly single-page application (SPA), reducing monthly advertising costs by over 99%.- Transformed marketing ROI significantly by implementing a new website, replacing the previous third-party pay-per-click model. This change eliminated substantial expenses generated by end users, reducing monthly costs to minimal hosting fees and benefiting more than two dozen business offices.- Tech Stack: Javascript, HTML, CSS -
Operations ManagerAaa Termite & Wildlife Removal Jan 2017 - Mar 2020- Devised & implemented an innovative logistics system in Q2 2017, boosting productivity by 102%.- Introduced a streamlined proposal and invoice system, doubling customer proposal acceptance rates, and resulting in a weekly gross income increase ranging from 200% to 325%. -
Office ManagerAaa Termite & Wildlife Removal Jul 2015 - Dec 2016- Initiated and managed a comprehensive document management system, resulting in a 42% reduction in paperwork errors and improved record-keeping.- Created a client feedback system in Q1 2016, increasing positive customer reviews by 21%.- Implemented cost-effective procurement strategies in Q3 2015, reducing expenses by 32% while maintaining service quality. -
Administrative Data AnalystAaa Termite & Wildlife Removal Jan 2014 - Jun 2015- Scheduled appointments with precision and timeliness, reducing missed appointments by 33%. -
ButcherUnion Market Nov 2015 - Feb 2019New York , Ny- Developed a signature line of house-made sausages to attract a new demographic, boosting sales by 18%.- Showcased mastery in meat aging techniques, crafting a dry-aged holiday selection with unique gourmet flavor profiles, contributing to a 22% increase in overall sales Q4-Q1 each year of my tenure.- Led an initiative to revamp the seafood display paradigms, enhancing visual appeal and boosting sales by 36%.- Established and maintained strong vendor relationships, negotiating favorable terms that contributed to a 15% reduction in seafood supply costs. -
CheesemongerUnion Market Mar 2016 - Dec 2017New York, New York, United States- Increased customer engagement and satisfaction by implementing personalized cheese pairing recommendations, resulting in a 15% increase in repeat customers.- Achieved a consistent 98% customer satisfaction rating through expert knowledge of cheese varieties, providing informative tastings, and offering tailored advice to meet individual preferences. -
Deli ClerkUnion Market Nov 2015 - May 2016New York, New York, United States- Refined deli presentation standards, contributing to a 50% increase in customer compliments and positive feedback on product quality, boosting sales by 25% in Q2 2016. -
Store ManagerToys"R"Us Jul 2013 - Oct 2015Queens, New York, United States- Streamlined store operations by introducing efficient scheduling and task management systems, reducing labor costs by 10% while maintaining high service standards.- Analyzed weekly sales reports to identify trends and areas for improvement, implementing strategic merchandising and promotional tactics that led to a 22% increase in weekly sales.- Monitored store performance metrics and provided actionable insights to improve productivity and sales, achieving a 20% increase in key performance indicators (KPIs). -
Assistant Store ManagerToys"R"Us Jan 2012 - Jul 2013Queens, New York, United States- Implemented loss prevention strategies and conducted regular audits, reducing shrinkage by 15% and ensuring compliance with company policies.- Maintained strong relationships with vendors, negotiating favorable terms and ensuring timely deliveries, which improved stock variety and availability. -
Assistant ManagerFamily Dollar May 2011 - Dec 2011Yeadon, Pennsylvania, United States- Enhanced the efficiency of receiving and inventory management by implementing streamlined processes, which reduced time spent on stock management tasks by 15% and improved overall store operations.- Conducted weekly, monthly, & quarterly inventory audits to maintain optimal stock levels, reducing overstock by 20% & reducing understocked items to below 3%.- Collaborated with store, general, & district management to develop and execute effective merchandising plans that aligned with sales goals and seasonal promotions, resulting in a 27% increase in weekly sales and ensuring consistent product presentation. -
Customer Service RepresentativeFamily Dollar Jan 2011 - Apr 2011Yeadon, Pennsylvania, United States- Directed and coordinated team efforts during store resets at locations and across multiple counties, including the city of Philadelphia, optimizing product placement to improve foot traffic to high margin products.- Trained new staff members on inventory procedures and store policies, ensuring consistency and accuracy in handling stock. This resulted in a 25% decrease in inventory errors and enhanced overall team competency and readiness. -
Civil Engineering InternZel Engineers Jun 2006 - Dec 2010Augusta, Ga- Conducted comprehensive land surveys to precisely locate existing water, gas, and sewage lines in various municipalities across Georgia and South Carolina, ensuring accurate data collection for infrastructure planning.- Translated surveyed data into detailed AutoCAD maps, creating precise schematics for the installation of new utility lines, and enabling efficient and effective project execution. -
Store ManagerCircuit City Dec 2007 - Jan 2009Augusta, Georgia, United States- Created and implemented targeted coaching and mentorship programs in Q1 2007, resulting in a 26% sales productivity increase across multiple departments during Q2 2007 - Q4 2009. These initiatives also led to a 78% reduction in employee turnover and enhanced overall employee engagement store-wide.- Streamlined operational procedures, reducing checkout times by 33% and increasing customer throughput during peak hours.-Strengthened relationships with key vendors, negotiating favorable terms that resulted in a 17% increase in profit margins on vendor-specific products. -
Assistant Store ManagerCircuit City Dec 2006 - Dec 2007Augusta, Georgia, United States- Fostered collaboration between sales, service, and technical teams through a combination of open door and servant leadership policies in Q1 2006, resulting in a 50% improvement in interdepartmental communication and 80% in problem resolution. This initiative greatly improved team morale and cohesion within the store.- Reduced excess inventory levels by 18% through effective inventory management strategies, improving stock turnover rates and minimizing stockouts. -
CashierCircuit City Jun 2006 - Dec 2006Augusta, Georgia, United States- Assisted with inventory management by keeping track of stock levels at the register, notifying management of low stock or discrepancies, and helping with restocking shelves as needed. -
Photo Laboratory TechnicianCvs Pharmacy Jun 2005 - Jun 2006Augusta, Georgia, United States -
CashierCvs Pharmacy Jan 2005 - Jun 2006 -
Inventory SpecialistCvs Pharmacy Jun 2004 - Dec 2004Augusta, Georgia, United States
Cj Jones Education Details
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Computer Science -
Mechanical Engineering & Physics - Incomplete -
A.R. Johnson Health Science & Engineering Magnet High SchoolEngineering
Frequently Asked Questions about Cj Jones
What company does Cj Jones work for?
Cj Jones works for Seejonesengineer
What is Cj Jones's role at the current company?
Cj Jones's current role is Software Engineer.
What schools did Cj Jones attend?
Cj Jones attended Fullstack Academy, North Carolina Central University, A.r. Johnson Health Science & Engineering Magnet High School.
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