I am an established senior analyst with over 15 years experience in People Analytics and Call Centre Operations, delivering analytics on numerous large scale projects.Working with complex data, building analytical tools and collaborating with teams across the business is what I enjoy.Key skills include:• High organisational and planning skills, involved in multiple company re-org and M&A projects in a global business of c.31,000 employees.• Technical skills in multiple systems and reporting software including Power BI, Oracle, SQL, SSRS, Cisco, Salesforce, and Excel.• Analytical and problem-solving skills and a high level of attention to detail, with extensive experience of working with large, complex data sets.• Experienced in communicating effectively with a range of audiences including exec, senior leadership, and both internal and external stakeholders.• Dashboard and report building to aid the business in critical decision making for BAU, ad-hoc and large scale projects.