Caitlin Jones Email & Phone Number

Sunbury, Vic, Au

- Responsible for the coordination and management of the day to day operations of the Simulation Centre.- Negotiate and manage room and equipment bookings using booking software.- Carry out scenario computer programming and assist with simulation scenarios, including set up and pack down of simulation activity.- Maintain and operate simulation-related technology, including simulation manikins, iSimulates and other technical equipment in the Simulation Centre.- Monitor and replenish stock levels of consumables.- Assisting with procedural development, implementation, user guides and resources.- Develop relationships with product representatives/suppliers and external users of the Simulation Centre to increase exposure and booking opportunities- General cleaning duties of the facility and equipment within the Simulation Centre.

- Work collaboratively with the Intern Lead to coordinate the Intern program. - Responsible for room bookings, tracking participant progress, arranging weekly education sessions that meet PMCV requirements, report generation.- Developed a new mobile application for junior doctors to assist with improving patient outcomes and user accessibility to organisation and clinical information at the bedside, 24 hours a day.- Effectively work with the WeLearn platform to administer education resources and manage participant assessments.

- Developed high-quality education resources including manuals, workbooks, eLearning modules and instructional videos utilising branding requirements and clinical practice guidelines.- Developed an online ‘education hub’ on the AV intranet to provide a ‘one-stop-shop’ for all clinical professional development opportunities for paramedics and corporate staff across the state.- Administered the Learning Management System to ensure accurate data reporting, appropriate permissions and ease of use by the end user.- Procured and maintained clinical simulation stores for statewide distribution.- Collaborated with stakeholders to produce educational resources for RCH, RMH, RWH and Monash University etc.Responsible for the design and development of learning resources across a variety of multimedia delivery methods (eLearning modules, videography, photography, audio, printed media) using a range of software (Adobe Creative Cloud applications, Adobe Captivate, Articulate Storyline 2/360).

South Melbourne, Victoria, Australia

- Coordinated the Graduate Ambulance Paramedic (GAP), Mobile Intensive Care, Clinical Instructor and return to work programs. - Responsible for participant rostering, management of facilitators, room bookings and distributing timely and accurate information to participants.- Organised weekly simulated education for graduates.- Monitored completion of key competencies and assessments.- Office management including maintaining stationery, overseeing room bookings, department email management, managing department petty cash and monthly financial reconciliation for program expenses.- Developed and implemented administrative standard operating procedures for all programs under the Clinical Education department.

South Melbourne

- Course program leadership- Document design and distribution to key stakeholders- System management- Performance and people management- Budget/Financial Management/Reporting- Policies, processes and systems- Customer service to all customers and stakeholders both internal and external- Contribute proactively as a member of the team

Melbourne, Victoria

In this role, I was responsible for delivering service excellence, tailored and quality solutions to all my contractors (referred to as Independent Professionals or IPros by Entity Solutions).I was responsible for the entire lifecycle management and support of our IPros. I was the 1st point of contact for all their contracting, finance and business related queries and provided them with the best and most flexible solutions. I ensured that all my IPros’ engagement and management needs were been looked after expertly and seamlessly – delivering absolute peace of mind.

In this role, I was responsible for providing high quality customer service and tailoring the perfect holiday for my clients, whether it be domestic, international or group travel.My Future Team Leader duties included monitoring stock levels, ordering new materials, conducting training for new consultants on internal systems/booking codes/destinations, reconciling bank statements daily, paying wholesaler invoices daily, general maintenance of the store and being a point of contact for my colleagues if they had any questions or concerns.In this role, I was required to have a higher level of knowledge regarding destinations and ideal itineraries, or at least be able to to access this information. I was also very involved with setting store budgets and projecting profit/loss.

Diploma Of Business, Business Administration And Management, General

Undergraduate Certificate Of Mental Health, Medicine, Nursing And Health Services