Chris Sullivan Email and Phone Number
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>25 years marketing, CX and strategy definition experience. Strong reputation for original thinking, creative delivery and integrity.International footprint across APAC, Europe, Japan and North America with direct experience of the full marketing mix across digital, traditional and social using data, listening and analytics to drive decision making.Core Competencies: CX and Customer AdvocacyIn-App experiences (digital adoption and customer listening) Customer Success and Service Design Strategic MarketingNew Product and Service Introductions (NPI)Telling a story to influence Digital, Social, Community, ABM
Siemens Digital Industries Software
View- Website:
- sw.siemens.com
- Employees:
- 4680
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Senior Director Of Customer Experience, Global Customer SuccessSiemens Digital Industries SoftwareOxford, Gb
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Senior Director Of Customer Experience, Global Customer Support And SuccessSiemens Digital Industries Software Oct 2017 - Present
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Director Of Marketing, Global Support And SuccessMentor Graphics Jan 2014 - Sep 2017Wilsonville, Or, UsTransformation of the post-sale Support services function from a model of reactive resolution to proactive value creation. Introduced a customer lifecycle model from onboarding thru retention and renewal to frame our strategy and focus on CX optimization. Integrated learning and professional services into a new GSS organization and led the definition and go-to-market for a new category of Premium Support and Success services. -
Director Of Global Solutions MarketingPremier Farnell Apr 2011 - Jan 2014Leeds, GbWorked with a phenomenal web team where 'every pixel mattered'. Strategy definition, development and tactical execution of digital experience programmes to drive a step change in the CX and engagement with strategic partners. Content and programs advisor for element14 Community. Marketing lead for New Product Introduction (NPI) and Services across digital platforms and channels. Front-line spokesperson, presenter and copy writer. Management and mentoring of the marketing group to deliver and exceed against KPIs in a global matrix environment.Had loads of fun developing and delivering the accessory product roadmap for the legendary Raspberry Pi. -
Marketing PrincipalCpl Mar 2007 - Apr 2011Business strategy, digital marketing consulting and investor due diligence to Private Equity, Venture Capital and NewCo. Primary focus on corporate spin-outs, digital and low carbon technologies through retained and practice engagements. -
Director Of Marketing, Communications & AlliancesCeloxica Plc Aug 2002 - Feb 2007London, GbGeneral management of the International Marketing Group. Direct strategic and tactical responsibility for all outbound marketing programs, PR/IR and alliances. Hands-on support for direct and indirect sales channels in North America, EMEA and Japan. Directed marketing, communications and IR effort to support Funding Rounds and IPO. -
Director Of Online ServicesCeloxica Plc Jan 2002 - Jul 2002London, GbDesign and implement a company-wide online services strategy. Execute against KPIs.Established the business case for a company-wide information & communications strategyWorked globally with regional territories to create a requirements analysis and specificationRecruited and managed a delivery team, negotiated contracts with 3rd party suppliers/ service provider
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Senior Marketing Program ManagerCeloxica Plc Jan 2000 - Dec 2001London, GbEstablished worldwide channels with Wind River Systems and AvnetDelivered the international launch program for the Company’s first product suitePlan, develop and implement commercial development programs across all business territories.Support the introduction of ISO 9001:1994 and Prince2 project management standardsProject manage the establishment and launch of Celoxica KK (Japan) and Celoxica Pte Ltd (Singapore
Chris Sullivan Skills
Frequently Asked Questions about Chris Sullivan
What company does Chris Sullivan work for?
Chris Sullivan works for Siemens Digital Industries Software
What is Chris Sullivan's role at the current company?
Chris Sullivan's current role is Senior Director of Customer Experience, Global Customer Success.
What is Chris Sullivan's email address?
Chris Sullivan's email address is cs****@****ell.com
What is Chris Sullivan's direct phone number?
Chris Sullivan's direct phone number is (503) 685*****
What are some of Chris Sullivan's interests?
Chris Sullivan has interest in Children.
What skills is Chris Sullivan known for?
Chris Sullivan has skills like Strategy, Product Marketing, Business Strategy, Business Development, Management, Program Management, Cross Functional Team Leadership, Digital Marketing, Marketing Communications, Product Management, Start Ups, Marketing.
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