Charles Rathert, Msim, Pmp Email & Phone Number

Working Remote For Madison, Wi Based Firm

As part of the Phoebe Development Team at FAC Services I help solve problems and create new possibilities in HR, resource planning, and finance using a cutting-edge, evolving technology stack.We aim to make impactful contributions to our network of architecture, engineering, and construction services firms who are designing and building some of the most advanced built environments in America.

Phoenix, Arizona Area

I am the IT person who can communicate with, and lead team participants at all levels. I work hard, I am excellent at finding solutions, and I team well with others. While I am a "Deep Generalist" in all areas of IT, I excel and lead with the 'People' and 'Process' aspects of IT solutions and the 'Technology' work comes naturally once understating the rest. I have 28+ years providing solutions and supporting Information Technology.

Phoenix, Arizona

Phoenix, Arizona

Phoenix, Arizona

Serve as Information Technology Liaison for HR, Finance and IT verticals. Our team leads platform selection, design, support, training, adoption, configuration and integration efforts for all non-clinical non-revenue cycle systems. We work with department leadership to create technology-assisted solutions that enhance our organization's efforts to provide hope, healing, and the best healthcare for children. While our expertise is technology, we become immersed in understanding the related processes and organizational outcome goals. By going beyond being an IT resource we are able to build relationships with business process owners and make significant impacts in efficiency, cost reduction, quality improvement and automation of non-value added tasks.Our team takes pride in preparing and presenting "decision-ready" information and analysis. Primary day to day production support for implemented production and non-production applications. Core responsibilities include business and systems analysis, application training, works with IT team members and vendors to resolve software issues, creates new user access provisioning, and produces data as needed or requested.

Phoenix, Arizona

As I graduated with a Master of Science of Information Management, I searched for an organization to start a career. I didn't look for the perfect job, i looked for the best organization, one that I believed in and cared about the mission. I valued the opportunity to start in an entry level position to learn the ropes. The exposure to the breadth of systems and processes involved in supporting a best in class Hospital was fantastic. Our Helpdesk team assisted internal and external customers with information systems. Inbound call and email help desk. Escalating, resolving and training to address issues.

Multiple Offices - Phoenix, Chicago, Los Angeles

OWP/P merged with Cannon Design in September, 2009.System Admin - Newforma - ( A&E Project Informaiton Management software), GoToMeeting, Join.me, Google Apps, Box.net, Avaya Phone SystemSupport - Deltek Vision, Cisco VPN, Bluebeam, iOS, Windows OS, VMView, Microsoft Office, Wyse Terminals, Revit, AutoCadSoftware deployment, integration, training, project management, solutions development, process improvement, end-user satisfaction

Kalamazoo, Michigan Area

Worked within and later lead a team on two projects: life cycle replacement/operating system upgrade and an Inventory/Upgrade/Novell client Deployment. Our projects covered over 2500 computers. The enormous task of finding, backing up, updating/replacing, and inventorying each computer was completed with celebration from our IT manager. I created the organizational units in Active Directory and also decided the nomenclature for the client machines.

Kalamazoo, Michigan Area

As an Analyst I provided helpdesk support to Pharmacia/Pfizer. The US Customer Support Center was the first level support for all connectivity, email, software, IT purchasing, and hardware in the United States, and the afterhours support for our overseas offices. As the calls came in, our job was to troubleshoot, solve or escalate issues. In the process we worked with end users to help eliminate future issues through education. As a Tech Lead I assisted my colleagues at the Help Desk to achieve maximum productivity and efficiency in handling our calls. Troubleshooting, problem escalation, problem resolution, and education.

Master Of Science (M.S.), Information Management, 4.0

The master of information management (MSIM) program is a one-year evening degree program designed for working professionals. The W. P..

Bba, Finance

Activities and Societies: Club Volleyball Team, Phi Kappa Phi Honors Fraternity Graduated Cum Laude with a 3.66 Grade Point Average.