* Strategy Development: Developed and communicated a clear vision and strategy for software development and delivery that aligned with the company's goals and objectives. Translated strategy into execution by developing and executing quarterly objectives and key results, with clear KPI’s.* Process Optimization: Identified and implemented process improvements to streamline software development, testing, and deployment, aiming for greater efficiency and shorter development cycles.* Tooling and Automation: Evaluated, selected, and implemented cutting-edge tools and automation solutions that empower engineers to work more effectively, improve quality and implement automation that will reduce manual tasks.* Cross-functional Collaboration: Fostered collaboration and communication across engineering, product management, operations and other departments to ensure alignment on product development goals.* Mentorship and Leadership: Built and led high-performing teams of software, quality, support, and release engineers & managers, agile coaches & scrum masters by providing guidance, coaching, and mentorship to drive continuous improvement.* Performance Metrics: Defined and tracked key performance metrics to measure the impact of process and technology initiatives and drive data-driven decision-making. Developed internal software development and delivery metrics, along with appropriate reporting and dashboards. Used both qualitative and quantitative metrics to determine priorities and measure effectiveness.* Innovation: Stayed up-to-date with industry trends and emerging technologies to identify opportunities for innovation and optimization.

Proud Dad of a Future Sailor

Independent business owner and consultant, specializing in e-commerce and software application quality. Looking to help individuals achieve financial freedom by building independent internet businesses. Looking to help individuals achieve internet security through deeper understanding and training in network and application security best practices. Able to train, support, and advise clients how to utilize modern computer-based systems and social media networks to achieve business goals while maintaining highest levels of security and anonymity.

Hands-on Software Application Testing, including Mobile and Web applications for multiple clients. Ensures functionality is correct, user experience is complete, and platform coverage is achieved. Participate in Usability Study as required. Executes Functional, Regression, Exploratory and Usability Testing. Executes Issue Verification and Validation (V&V) as needed.

Hands-on Application Security Testing, including OWASP “Top Ten” coverage. System configuration hardening, especially Docker Security Bench. Static Code Analysis (AppScan, Sonar). Dynamic (runtime) Code Analysis, including Intrusion Detection Systems (IDS) and Intrusion Protection Systems (IPS). User Application Security best practices (network, application, social engineering).

Thinking Bigger about Human Centered Design for applications in The Cloud for our Ridiculously Happy Customers.

As a consultant/contractor, design and implement an end-to-end continuous integration, testing and deployment (CICD) system. Use cloud-enabled, micro-service based, open source technologies, including TeamCity, GitHub, Artifactory, Docker, SonarQube, and Ansible to deliver SCM automation, quality, and testing capability. Engage with Application Security teams and deliver automated IP and Vulnerability scanning solutions. Support and partner with development teams on delivering RESTful APIs and Applications in Python and Golang. Implement device lab to support system level validation testing on wide variety of Linux-based IoT devices.

Leadership for a team of software, systems, and database engineers focused on delivery of technology and technology solutions that enable the Nike CDT organization to produce quality software. Defined the Strategy, Capability Roadmap, and Execution Plan for Service Virtualization, powered by CA DevTest. Defined the Strategy, Capability Roadmap, and Execution Plan for Test Data Management, powered GridTools and Delphix. Defined the Strategy, Capability Roadmap, and Execution Plan for Crowd Sourced Testing, powered by Applause. Defined the Strategy, Capability Roadmap, and Execution Plan for Application Container Management, powered by Docker, Ansible, and Vagrant.Working with Enablement Leadership Team to build out the Staffing Plan, including Roles & Responsibilities, Funding, and Staffing Ramp to achieve organizational goals and team objectives.

Leading a team of QA professionals doing awesome work in a fast-paced, multi-platform, experience-focused environment. Everything from back-end Java web services to iOS and Android mobile apps.

Coached a multi-national team of dedicated IT professionals cranking out high quality software faster than ever.Managed multiple aspects of and directly contributed to a high-profile corporate project that delivered an e-commerce website.Led a team of engineers working on a project to switch production data centers for a multi-tier, multi-environment configuration.Helped drive the adoption of Kanban, Scrum and Agile development techniques into multiple onshore and offshore teams.Managed the division wide implementation of VersionOne for scrum project management and SharePoint 2007 for document management.

Helped deliver important software the right way!Implemented a consistent issue management process that tracked issues from customer support through to the production environment.Helped standardize the production release process that shrank production release process to hours rather than days.Defined an automation and web service testing strategy.Directly contributed on a high-profile project that implemented an international data center.

Led a team of QA engineers to define over 2100 test cases in less than 5 months. Helped deliver 1 major release, 2 minor releases, and 5 patches in 6 months. Automated acceptance testing of a dozen clients using a single Watir script. Shepherded the standardization on a single "source of truth" for issues from the end user through to resolution.

Deploy, manage, and maintain Serena On Demand applications offered via Software as a Service (SaaS) model. Define, implment and maintain a global performance testing strategy using internal and 3rd party toolsets. Define “trust.serena.com” website to show application status for Serena On Demand applications. Define, manage and complete requests to “SaaS Requests” ticketing system.

Define Quality Assurance Strategy for Professional Services organization; implement QA Lab; develop Test Plans, Test Specifications and Test Automation Suites for custom Jive Software implementations; validate customer requirements; and support Technical Delivery process via Hosted and On-Premise deployments.

Lead System Test Team - lead a team of QA Engineers responsible for creating, testing, and reporting on system level interoperability testing. Test environments are highly complex including multiple Serena and 3rd party applications in order to replicate actual enterprise customer environments. Test development consists of creating and linking Use Cases, Test Case, Personas, Configurations and Test Results.

Quality Assurance Manager - provide management of the quality assurance activities across multiple Serena product lines and support multiple product teams.; manage Alpha Test programs; manage Beta Test programs; develop, deploy and maintain defect and test result metrics; manage internal design, implementation, administration and support of Serena applications deployed internally for production use.Review, recommend and implement new hardware and software technologies within Engineering to promote the Software Quality Assurance (SQA) process - assisted in review of UI test automation products. Also, initiated the introduction of virtual machine software that improves the timeliness of the development and testing of Serena Software products across a diverse set of supported platforms. Assisted with the testing of storage area network hardware devices. Tested software and hardware clustering technologies. Assisted the testing of Serena Software against Section 508 requirements—screen readers, input device controls, and display enhancements. Promoted usage and implementation of Serena Software products (Version Manager (PVCS) and Serena TeamTrack) within the Company. Developed an automated publishing system to deploy project assets to Sharepoint and IIS Web Sites. Implemented a TeamTrack based solution to schedule testing tasks.

Quality Assurance Team Lead; responsible for Software Quality effort for the Serena Software (formerly Merant), including Serena RTM, Serena Composer, Serena License Manager, Serena ChangeMan Builder, Serena Build, and the Eclipse Application Lifcycle Framework (ALF) Project - provided quality metrics covering issue submission rate, resolution rate, and verification rate, stratified by Severity and Priority. Conducted documentation reviews, design specification reviews, product requirements reviews and code reviews. Coordinated and conducted internal training for technical support, field and inside sales. Coordinated test effort on Windows, Linux (Red Hat, SuSE) and UNIX (AIX, Solaris, HP-UX) operating platforms. Coordinated test effort on iPlanet/SunOne, Apache and Internet Information Server (IIS) systems. Coordinated test effort on MSDE/SQL Server, Oracle, Sybase, and dBase DBMS platforms. Coordinated test effort for Internet Explorer, Netscape, and Mozilla web browser platforms.PVCS Version Manager Administration - support, maintain and administer the R&D production version control system. This includes maintenance of server machines, updates/upgrades of software and hardware, configuration of system for local and remote user access, and administration of projects and user accounts.Lead on-site and off-shore automation development and test teams - provided guidance, mentoring and analysis of local activities to support the quality assurance effort. Included in this role were code reviews, test suite analysis and debugging, test suite design and maintenance, and manual test verification. In addition, maintained the team schedule and provided status reports to management.