Customer Service Consultant
CurrentI Work for ANZ Direct, my role sees me doing Internet Banking Support. The main part of what I do is provide help to customers who have forgotten passwords.
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@internode.net.au
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Christopher Sims is listed as Telephone Customer Service Professional at ANZ Banking Group, based in Melbourne, Victoria, Australia. AeroLeads shows a work email signal at internode.net.au and a matched LinkedIn profile for Christopher Sims.
Christopher Sims previously worked as Customer Service Consultant at Anz Banking Group and Direct Service Adviser at National Australia Bank. Christopher Sims holds Certificate Iii, Customer Contact from Australian Industry Group Training.
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An experienced call centre professional & have worked in the industry for 5 years. A strong communicator, I enjoy engaging with customers, & finding solutions that meet the goals of organisations who I work for. A team player, I am looking to move in to a leadership role in the future. .
Listed skills include Negotiation, Call Center, Sales Process, Customer Retention, and 10 others.
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75 Dorcas Street South Melbourne 3205
I Work for ANZ Direct, my role sees me doing Internet Banking Support. The main part of what I do is provide help to customers who have forgotten passwords.
800 Bourke Street Docklands 3008
Assisting customers over the phone with general banking enquiries, also provided support for Internet banking.
St Kilda Road Melbourne
Liaising with individuals and businessesProviding options as to how customer can make paymentPromoting the benefits of settlement where possibleNegotiating payment plansExplaining payment plan to customerExplaining internal dispute proceduresDealing with challenging customers
32.96 WPM Accuracy 95.75%
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Christopher Sims works for ANZ Banking Group.
Christopher Sims is listed as Telephone Customer Service Professional at ANZ Banking Group.
AeroLeads has found 1 work email signal at @internode.net.au for Christopher Sims at ANZ Banking Group.
Christopher Sims is based in Melbourne, Victoria, Australia while working with ANZ Banking Group.
Christopher Sims has worked for Anz Banking Group, National Australia Bank, and Dun And Bradstreet.
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Christopher Sims holds Certificate Iii, Customer Contact from Australian Industry Group Training.
Christopher Sims is listed with skills including Negotiation, Call Center, Sales Process, Customer Retention, Customer Service, Call Centers, Training, and Employee Benefits.
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