Chelsea Stone Email & Phone Number

San Marcos, California, United States

Played a pivotal role in overseeing daily salon operations, including staff scheduling, inventory management, and client appointments.Demonstrated exceptional customer service and problem-solving abilities by building strong client relationships, addressing and resolving concerns promptly, and ensuring customer satisfaction.Led and motivated a team of hairstylists, fostering a positive work environment that encouraged teamwork and collaboration.Frequently achieved and exceeded sales goals through upselling and recommending additional products and services.

San Diego, California, United States

Provided exceptional customer support through phone and email interactions, resolving inquiries and concerns promptly to ensure a positive shopping experience.Effectively navigated internal systems and databases to process orders, track shipments, and provide accurate information to customers.Collaborated with distributors to address shipping issues, order delays, and returns, ensuring efficient problem resolution and timely delivery.Maintained a high level of professionalism and empathy while handling escalated customer issues.Assisted customers with product returns, exchanges, and warranty inquiries, following established company policies and procedures to ensure customer satisfaction and compliance.

San Marcos, California, United States

Managed cashier team, ensuring smooth operations, accurate transactions, and adherence to cash-handling and loss-prevention protocols.Trained and supervised cashiers, maintaining high service standards and promoting a cohesive team.Addressed customer inquiries and concerns professionally, enhancing the checkout or return experience and promoting a positive store image.Maintained precise cash drawer accountability and reported discrepancies, contributing to accurate financial reporting and compliance.

Bachelor Of Arts - Ba, Sociology

Associate Of Arts - Aa, Sociology

Sociology And Computer Science

Cosmetology/Cosmetologist, General

Data Science: Analytics Specialist