Christopher Tanner Email & Phone Number

Orlando, Fl, Us

Melbourne, Fl, Us

Alpharetta, Georgia, Us

An Independent Contractor that provides Information, counsel and assistance to Lazlo 326, Inc. in relation to the duties & responsibilities undertaken as part of my full-time employment with the company (listed below).

Alpharetta, Georgia, Us

Took on multiple roles and responsibilities in a fast-paced Startup Environment, managing a team of highly skilled Development Professionals, working to design and implement mobile applications and APIs that utilize the proprietary Lazlo 326 Stored Value Platform. Duties & Responsibilities:(Primary Role) Program Manager & Certified Scrum Master. Reported directly to the COO & CTO and was responsible for facilitating communication and coordination between Development and Operations, while organizing and updating Project Plans and Backlogs related to Development Team Objectives. Oversaw system integrations of proprietary stored value software, designed to streamline the C-Store and Retail In-Lane purchase experience. • Coaching: Assist the Development Team with implementing and following the Scrum Framework • Documentation: Identifying and resolving gaps in the Agile process • Remove Impediments from the Development & Operations Teams • Lead Agile Retrospectives • Assist with conflict resolution (related to Development Practices) within the Scrum Team • Monitor & Prioritize Zendesk requests via online portal(Secondary Role) Director of Mobile Applications and Product Owner for the Lazlo 326, LLC proprietary Thingamajig™ Devices & Software • Product Vision, Requirements Gathering, Stakeholder satisfaction, Interfacing directly with Partners and Clients • Backlog Refinement in Microsoft DevOps, Jira, Monday.com & Trello • Manage Mobile Application Release Pipelines for Google Play and Apple App Store • Overseeing multiple offshore Teams, while simultaneously coordinating with clients to manage expectations and deliverables.

Alpharetta, Georgia, Us

Leveraged DevOps and the Scrum Framework to lead a team, building dynamic Mobile Applications leveraging the Lazlo 326, Stored Value Platform and proprietary APIs• Oversaw primary Internal Mobile Development Team, working specifically with proprietary thingamajig™️ technology. Including devices, mobile apps and viable C-Store implementations• Coordinated multi Offshore Development Teams• Manage Mobile Application Release Pipelines for Google Play and Apple App Store• Monitored and prioritized Zendesk requests via online portal

Alpharetta, Georgia, Us

• Lead Daily Stand-Up, Agile Coaching & Retrospectives• Remove Impediments from the Development Team• Coordinate with Product Owners and Stake Holders, ensure that Development Timelines and Operational Plans are in alignment

Alpharetta, Georgia, Us

• Build & Maintain ARM Templates, used to deploy specific features of Microsoft’s Azure Service Fabric• Create & Maintain Azure Deployment Pipelines & PowerShell scripts, used for build up and tear down of full development environments • Refine Development Backlog, build User Stories and Tasks from gathered client data and criteria

Denver, Co, Us

Manage numerous large-scale, multi-stream, technical consulting & development projects for an array of clients and industries (Construction, Lighting, Cannabis & Fabrication). Working closely to oversee internal and external teams to deliver projects on time and within budget. Duties & Responsibilities:• Scrum Practice Lead – Provide company-wide guidance for Scrum implementation and adoption by reenforcing Scrum ceremony practices (Sprint Planning, Daily Stand-Up, Backlog Refinement, Sprint Review & Retrospective), User Story structuring and requirements breakdown• Systems Integration - Support the integration of proprietary software, designed to work hand-in-hand with existing client systems. • Resource Allocation – Ensure Teams are properly staffed to avoid bottlenecks between Design and Development Efforts• Budget & Invoicing – Closely monitor Client budget and provide timely updates when actual costs are expected to exceed initial estimates• Project Planning & Timeline – Consider monthly budget and possible deadlines to develop a Project Plan that best fits the Client’s needs• Remove Team Impediments and oversee a large Team of offshore resources• Agile Coaching, Process Documentation & Refinement - Identify and leverage the most suitable Agile framework (Scrum, Kanban, SAFe, FDD, XP), matching the specific needs of the individual client• Client Expectation Management – Embracing the philosophy of “under promise, over deliver”

Lowell, Ma, Us

Previously Digital Instinct, LLCProviding software implementation services for dynamic scheduling & timekeeping solutions, related to Casino, Hotel, Restaurant & Hospitality Industries.• Travel to client sites and perform setup & configuration of Virtual Roster Staffing Solutions (A Kronos/UKG Product)• Organize & execute a modular training program, designed for on-site training of Employees• Offer remote support and assistance after official go-live date• Data Analysis• Review business & staffing procedures and offer detailed suggestions for optimization • Maintain constant contact with large high profile clients while providing an unmatched level of customer service• Manage project timeline & scope• Keep senior level management and executives informed of project milestones and progress

Las Vegas, Nv, Us

• Data Analytics • Database Design• Business Analysis• Systems Impact Analysis• ISO 9001 Compliance Review• Technical Writer & Process Documentation

Las Vegas, Nv, Us

Tasked with assessing the current state of Affinity Gaming’s home grown Data Warehousing System and validating the contents of that system against each of their 11 properties. • Utilize SQL Server Management Studio 2012 to develop a vast number of intricate & exploratory data validation queries• Developed Stored Procedures and scheduled nightly execution, to fix syncing issues between each of the 11 properties gaming systems and the Affinity Data Warehouse• Redesign Database Schema for various properties, and implement a Data Audit Trail for the purpose of tracking nightly system changes/updates• Perform Impact Analysis studies, to provide Affinity with a plan of action for expanding their current systems and streamlining queries and reporting

Atlanta, Georgia, Us

Responsible for IT Retail Analysis, and Point of Sales integration between Carter's U.S. & Canada lines of business. Day to day responsibilities included:• Data Clean-up, Formatting, & Analysis used for testing and reporting• Communicate with Canadian Team to coordinate testing efforts• Testing and maintaining the companies Development environment in preparation for migrating to a new Point of Sale system. • Developed stored SQL procedures and other queries for data insertion and XML file generation• Created automated scripts and XML files to significantly reduce the need for manual data entry• Tested Point of Sale transactions on the company's new POS system, confirmed and tracked down any database mapping issues and communicate issues to the Canadian development team

Irving, Texas, Us

The IT Business Analyst functions as the liaison between internal developers and external clients. I was responsible for reviewing, analyzing, and documenting the structure of external customer data for the purpose of importing that data into internal databases.• Used Microsoft Visio to write detailed technical and business specifications, program functions, and steps required to import external data• Evaluated the structure of external customer data for the purpose of importing that data into internal databases• Wrote SQL scripts for the purpose of data testing and validation• Facilitated communications between external clients and internal developers.

Las Vegas, Nv, Us

**FRIAS TRANSPORTATION - Software Developer / Database Administrator Designed and developed the company’s first SQL based employee management solution. • Developed a Windows Azure SQL database for storing employee data, work history, shifts worked, and reviews • Implemented Entity Framework data access layer • Implemented secure ASP.NET web site for creating and updating HR data • Created an Audit Trail for tracking the Who, What & Where of all inserts and updates • Wrote VBA Scripts to automate the morning daily reports in Excel, decreasing the time they take by 50%**FRIAS TRANSPORTATION INFRASTRUCTURE - Software DeveloperProvided quality assurance testing of various mobile solutions and managed import / update of SQL route data. • Performed quality and performance testing for Roll Deals, a mobile marketing app for iPhone, Android, and Windows Phone • Maintained over 250 Android tablets installed in the company’s fleet of taxis• Wrote C# and LINQ scripts to insert and update the service routes and stops for Frias’ fleet of airport shuttles.• Provided 24 hour support to the company’s sale kiosks at McCarran International airport

Us

Solid organization and communication skills are required to work in this high volume, fast paced, VIP reservations call center. Originally hired as a VIP Services representative to assist casino hosts with high end clientele, I was able to leverage my experience with SQL and Excel spreadsheets to streamline the department’s ticketing systems, resulting in fewer lost reservations and overall better organization of ticket bookings.• Run daily ticketing reports and maintain accurate spreadsheets for all scheduled events (Concerts, Arena Events, Conventions, & Private Parties)• Wrote Excel & VBA scripts to assist with the insertion and organization of all ticketingdata into the above mentioned spreadsheets• Responsible for predicting and fulfilling the needs of high profile guests, resulting in highercustomer satisfaction ratings, and repeat VIP guests• Problem solving and guest complaint resolution, for the benefit of player retention

Bloomington, Illinois, Us

•Answered phones and provided assistance to insurance related questions.•Organizing and planning the daily schedule for the Agent, and delivering all messages. •Made outbound sales calls to both current and potential customers for the purpose of reviewing coverage's and selling new policies, resulting in a continued 98% client retention rate.

Las Vegas, Nevada, Us

Customer Service Representative •Fraud Prevention and Order Verification, studied purchasing habits of customers to catch and prevent credit card fraud•Provided the highest level of service to all customers calling to place orders

Mclean, Virginia, Us

• Supervise additional front desk staff• Train new employees• Perform nightly financial audit• Balance and deposit nightly cash drop• Graveyard Manager on duty

Bachelor’S Degree, Hospitality Administration/Management

Continued Education, Computer Science