Makes one or more sortations of outgoing and/or incoming mail using the appropriate sort program or manual distribution scheme. On a rotation basis, performs all of the following duties: loads mail onto automated equipment, culling out non- processable items; enters sort plan and starts equipment; monitors flow of mail to ensure continuous feed; sweeps separated mail from bins/ stackers; and stops equipment when distribution run or operation is completed. Runs machine reports, clears jams and contacts maintenance for assistance when required.Prepares work area, ensuring all necessary support equipment and materials, including labels, trays, and other containers are in place.Removes sorted mail from bins or separations and places into appropriate trays or containers for further processing or dispatch based on knowledge of operating plans and dispatch schedules, or at the instruction of supervisors or expediters; may riffle or verify mail to ensure sortation accuracy as needed.Uses established safe work methods, procedures and safety precautions.

Performs any variety of sales and customer services at a retail window such as maintaining sufficient inventory of and selling stamps, stamped paper, other retail products and services and may use a computerized system, accepting and delivering packages and accountable mail; issuing and cashing foreign and domestic postal money orders; accepting and responding to customer claims and inquiries, and providing information to the public regarding postal regulations.Provides sales and customer service support by greeting customers and explaining store layout; determining special interests and referring to sales and promotional programs; offers assistance in product selection; provides special assistance; and answers customer inquiries when needed.Provides product and service information to customers, including informing customers regarding special offers; suggestive selling related merchandise; promoting products based on customer needs. Provides additional information regarding product features and services.Handles and processes customer purchases and returns relating to products and services and may use a point of sale system. Assists customers with transactions.Maintains appearance of store by setting up, arranging, and replenishing displays and merchandise racks; ensures display and selling areas, work stations, and storage areas are presentable to customers.Conducts product inventories by counting items on hand; attaches and removes security devices; accounts for items on display; and verifies and records sales floor inventory and shrinkage. Brings inventory discrepancies and shrinkage reports to the attention of the appropriate supervisory presence.Checks and sets post office stamp-vending machines and postage meters.Rents post office boxes, receives rental payments, conducts reference checks, and completes related forms.

Distributes primary and one or more secondary schemes of incoming mail by delivery point based on a knowledge of the distribution scheme established for the post office station.Distributes primary and one or more secondary schemes of outgoing mail for dispatch based on knowledge of current distribution schemes.Follows established safe work methods, procedures and safety precautions while performing all duties.Performs other duties as assigned.

Engage customers by greeting them and offering assistance with products and services, operate a cash register, scan items, bag merchandise and properly handle different methods of paymentAccurately and efficiently execute point of sale and customer service standards based on company guidelines providing courteous, friendly, fast and efficient serviceMeet or exceed individual goals (e.g., credit, loyalty)Support inventory accuracy through accurate completion of all required point of sale and merchandise disposition practicesSupport the training process for new hires on the service team, including teaching process best practices, proper point of sale procedures, using available tools and resources while meeting Kohl’s brand standards Participate in daily service processes (e.g., register and cash balancing, change orders, replenish supplies)

Prepare and maintain financial records, including ledgers, journals, and trial balancesReconcile bank accounts and credit card statementsPrepare financial statements and reportsAssist with accounts payable and accounts receivablePrepare and process payrollMonitor and reconcile inventoryAssist with financial forecasting and planningAssist with special projects and other duties as assigned

Greet and welcome guests upon arrivalAnswer, screen and forward incoming phone callsProvide basic and accurate information in-person and via phone/emailReceive, sort and distribute daily mail/deliveriesMaintain security by following procedures and controlling access (monitor logbook, issue visitor badges)Update appointment calendars and schedule meetings/appointmentsPerform other clerical receptionist duties such as filing, photocopying, transcribing and faxingAssist with special projects as neededMonitor and order office suppliesAssist with onboarding of new employeesMaintain a clean and organized reception area

Advise new and continuing students with their financial payment options to help fund their education.Assist students with the application process, document collection, disbursements and awards, educate on both institutional and academic policies, and guiding them until they reach graduation.Maintain a working knowledge of Federal, State and Institutional Policies governing Title IV student aid programs.Communicate with students via phone, email, etc. to answer inquiries on educational funding questions and concerns in a timely manner.Review and ensure student accounts are accurate, invoiced, and future payments are on schedule.Contact students for past due balances and monitor payment plans.Collaborate with internal departments to resolve student inquiries.

Responsible for friendly, fast and accurate processing of all returns, exchanges, financing, service requests and defective products. Works to efficiently and accurately resolve customer service issues. Supports overall organization, District/Store Operations as well as service and customer retention goals. Advocates Best Buy goals, objectives, policies, and procedures to Customer Service Specialists so that they will deliver a high level of customer satisfaction and retention. Has a comprehensive understanding of all departments and their goals to enable creation and support of a team-based, cooperative work environment. Supports activities with all departments to ensure smooth storewide operations.