 Provided training, development, and support to assist youth, adults, and their families with activities of daily living, including an ongoing assessment of needed skills Established immediate and appropriate referrals to social service agencies Maintained records and documentation of case management activity Provided social activities to promote positive interactions and mediated conflicts among tenants Advised apartment manager, Real Estate Management, and case managers of all issues related to management of apartment community Assisted in regular inspections of apartments to insure proper maintenance of each unit

 Managed oversight of Project SEARCH – Indiana in Memorial Hospital Provided assistance in career development towards employee retention Developed rapport with businesses in order to meet job expectations for placement Maintained records and documentation of case management activity

 Generated sales equivalent or in excess of projected goal by using suggestive sales techniques Developed and supervised strong staff in sales, presentations, and product knowledge Motivated staff to extend their best efforts in meeting customers’ expectations Gained respected and supportive relationships by establishing company throughout community