Amanda Chen

Amanda Chen Email and Phone Number

Gucci - Client Advisor (Contact Centre) @ Gucci
florence, tuscany, italy
Amanda Chen's Location
Singapore, Singapore, Singapore
About Amanda Chen

Freshly graduated with a part-time university degree at 24 years old, I am self-motivated, quick to adapt, and open to challenges, having taken up a variety of holiday jobs since a young age of 14.I have been involved in roles pertaining to e-commerce operations, marketing, f&b, sales, waitressing, warehouse packing, graphic design, event management, drop-shipping, retail, flyer distribution, inventory management, and even acting, in the last decade.Eventually, being able to help others through the power of communication with the language I love ignited my passion in client service. At work, I am conscientious, patient, and sincere; I always dedicate my best effort to building connections with clients and making a difference to others through my job.As of 2024, I have over 4 years of cumulative client service background and knowledge in various softwares such as Salesforce, AS400, Luce, CRM, Jasper, etc. In 2022, I also started my own semi-permanent tattoo sticker business as a passion project. I take utmost pride in offering the highest quality products and services, and handle every aspect of the small business with my own hands.

Amanda Chen's Current Company Details
Gucci

Gucci

View
Gucci - Client Advisor (Contact Centre)
florence, tuscany, italy
Website:
gucci.com
Employees:
13052
Amanda Chen Work Experience Details
  • Gucci
    Client Advisor
    Gucci Oct 2023 - Present
    Singapore, Singapore
    - attending to clients via calls, emails, and chats- building connections and driving sales- escalating to and liaising with relevant departments
  • Inkblume
    Founder
    Inkblume Feb 2022 - Present
    Singapore, Singapore
    my very own e-commerce business selling semi-permanent tattoos!I take pride in presenting the highest quality tattoo stickers and unmatchable client service <3please support @inkblume on shopee and instagram!
  • Charles & Keith Group
    Client Communications Associate
    Charles & Keith Group Aug 2023 - Oct 2023
    Singapore, Singapore
    - attending to clients via emails, social media, and chats- escalating to and liaising with relevant departments
  • Gucci
    Client Advisor
    Gucci Oct 2022 - Mar 2023
    Singapore, Singapore
    - attending to clients via calls, emails, and chats- building connections and driving sales- escalating to and liaising with relevant departments
  • Gym Wear Movement
    Customer Happiness Specialist
    Gym Wear Movement Jul 2021 - Jun 2022
    Singapore, Singapore
    - attending to clients via emails, social media, and chats- managing operations and attending meetings- inventory data entry and warehouse packing
  • Uob
    Contact Centre Executive
    Uob Apr 2020 - Apr 2021
    Singapore, Singapore
    - attending to clients via calls, emails, and chats- escalating to and liaising with relevant departments- conducting identity verification procedures
  • Ralph Lauren
    Luxury Retail Assistant
    Ralph Lauren Sep 2019 - Oct 2019
    Singapore, Singapore
    - stock-checking and inventory management- assisting with Mandarin-speaking clients- basic housekeeping and storefront display duties
  • Subway
    Service Crew
    Subway Oct 2016 - Mar 2017
    Singapore, Singapore
    - WSQ basic food hygiene certified- creating sandwiches according to customers- washing, preparing, and storing ingredients- basic housekeeping, kitchen, and cleaning duties

Amanda Chen Education Details

Frequently Asked Questions about Amanda Chen

What company does Amanda Chen work for?

Amanda Chen works for Gucci

What is Amanda Chen's role at the current company?

Amanda Chen's current role is Gucci - Client Advisor (Contact Centre).

What schools did Amanda Chen attend?

Amanda Chen attended Singapore University Of Social Sciences (Suss), Singapore Polytechnic.

Who are Amanda Chen's colleagues?

Amanda Chen's colleagues are Chiara Giorgetti, Tatiana Birtig, Patricia Sturts, Chase Entz, Ines Merveaux, Leon Len, Luis Humberto Pérez Gutiérrez.

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