Alex C.K. Chan Email & Phone Number

Ontario, California, United States

West Covina, California, United States

Structurize the E-commerce company from beginning to a renowned one-of-a-kind E-juices producer in the industry. Responsible from sales and marketing as well as all level of planning, management, event and maintenance of the production operations, monitoring, and continuous improvement.- Responsible for P&L, directions, inspirations and guidance for e-commerce in a manner that drives efficiency and increases productivity, therefore the required KPIs, revenue and profitability can be achieved as well as SEO and data analyze- Work closely and coordinates with all stakeholders including operations, project management, IT and digital transformation teams to develop appropriate processes and resource requirements to drive business results and achieve exponential growth- Develop country plans for all delivery destinations, budgets, forecasts and results with respective web store in charge; which outline objectives, strategy, tactics and milestones to achieve overall financial goals- Advice on CRM architectures and e-commerce strategic marketing as well as application development methodologies: discovery, design, development and deployment of complex business systems- Coach, develop and support the growth and development of subordinates and colleagues- Identify and manage all contractor, vendor and influencer relationships and act as a liaison between the departments and outside vendors for development, maintenance of the website and optimization of system performance- Oversees the day-to-day planning and execution of content across the websites including product & promotional merchandising, online marketing campaigns, website design, customer service, web analytics, web technologies. Analyze marketing industry trends, competitors, distribution channels, customer base, promotion, and products

Hong Kong

Initialize and manage the company from start-up to become an industry well-known power house that specializes in business solution, marketing, exhibition throughout the government sectors, art industry, luxury fields as well as wine and dine.- Development and management of company’s operational direction- Organize the budget for the company in collaboration with the managers of each department and manage FTE headcount for the organization- Ensure that efficient systems are in place to direct the company to attain its objectives as well as maximum productivity- Develop schedules for projects completion that effectively allocates the resources to the activities- Review project schedule with clients and staff that will be affected by the project activities; redirect the schedule as required to ensure the desired result is achieved and the different interests involved are satisfied

Hong Kong

Market planning and manage multiple projects simultaneously for cosmetic brands, fashion companies and the business organization internal promotion functions. - Generated overall marketing strategy for business units and for individual product line by above-the-line and below-the-line marketing as well as social media and e-commerce platforms- Developed sales strategy and plans to increase sales team to achieve revenue targets while maintaining corporate and brand image- Responsible for developing and overseeing the implementation of public relations events and promotional activities- Established and maintained strong and close relationships with vendors and customers

Hong Kong

Build the company’s revenue and brand image to become one of the top companies in the media industry for various business sectors as well as the organization’s branding consultancy market share. - Worked simultaneously on multiple projects to selling advertisement, sponsorship to events, event management and other revenue generating projects- Supervised and monitored the sales statistics and data for future forecasting- Build businesses and relationships with the new media buyers, PR companies, government departments, fairs and the consulate general offices; as well as maintaining existing clients- Planned and organized sponsorship events and co-branding events along with event management (such as Le French May, Fine Art Asia and more)- Involved in the business development, sales and marketing for Asia Brand and CULTURE magazine- Conducted market research and appropriate format for promoting products and conjured up ideas to help the client’s brand image with advertisement, events, social media and e-commerce platforms

Corona, California

Increased company revenue through negotiations with multi-billion dollar companies, industry’s associations and related industries; while maintaining and managing company daily operation. - Negotiated and closed client sales estimated at 70% of deal transactions and approximately 1.5 million revenue per year- Established and maintained corporate and vendor relations (such as Costco, Walmart, and Rental Markets: est. $ 3 million per contract)- Conducted market research and competitive analysis as well as developed indirect sales channels through exhibitions, meetings, and communicated with channel partners- Managed all aspects of product launches, including proposal presentations, promotions and website & social media platforms- Managed warehouse inventory and shipping procedures- Responsible for hiring and evaluated the performance development for all Account Executives - Organized and prepared marketing material; such as photo shoots, video, copy-writing scripts

Corona, California

Ensured daily operation was at maximum productivity and logistic processes were efficient- Arranged prototype and bulk productions for private labels with established and maintained vendor relations- Illustrated technical flat sketching to maintain the warehouse traffic flows- Sites included all coverage, control locations including central and secondary dispatch locations, backhaul locations, generation plants and associated facilities

Orange County, California Area

Managed and increased traffic to generate sales growth. - Established a strong client base to exceed sales goals and researched on market trend and new products- Created traffic flow in showroom by redesigning the sales floor, generated flyers and banners - Managed accounts receivable and payable- Adhered to all company policies, procedures and business ethics codes and ensured that they were communicated and implemented within the team- Provided timely feedback to senior management regarding on performance

Bachelor Of Arts

Associate Of Arts (A.A.)

High School Diploma