Caitlin Kalfut Email & Phone Number

Detroit, Mi

Conduct in-person and virtual training to corporate and franchisee store system users. Responsible for improving the skills and knowledge of store employees, assisting in successful implementation, as well as adoption and continued usage of LCE product(s).Research, design, evaluate and deliver store systems training for all IT delivered applications, modifications and new implementations.Responsible for complete training process from a needs assessment/analysis through assessment, observation and oral questioning.Own an existing portfolio of training courses. Ensure that trainer’s manual is current and up-to-date with notes, session plans, visual aids and handouts. Evaluate and modify existing training materials.Design new training materials and courses to meet the needs of the company and add them to the existing overall training department’s portfolio. Collaborate with end-users and with the training staff to deliver a structured curriculum. Ensure the quality and consistency of course content throughout a course life cycle and to develop training methodologies that enable best learning.

Troy, Mi

Design and develop multimedia learning experiences across multiple formats (e-learning, classroom, job aids, etc.). Create e-learning tools to facilitate ongoing training for departments.Develop and implement format, style and content guidelines, giving consideration to usability and ensuring accuracy, consistency and quality. Manage all aspects of multiple instructional design projects concurrently. Consult with Subject Matter Experts to perform needs analysis and determine content while applying best practices for adult learning.Introduce new and innovative learning methods to the organization. Collaborate with Training Specialists to ensure successful delivery.

Act as a liaison between corporate donor and partner schools.Create and deliver training content adapted from National Tutoring Association standards to train tutors. Instruct on tutoring methods as well as math content.Select, deploy, and support tutorial software on-site.Collaborate with school staff to select and partner students and tutors.Monitor tutor and program staff hours in Kronos Workforce Central using biometric data.

Home-based trainer in a virtual environment. Flex between training and operations queue. Delivered Kelly Services- and customer-created content via Blackboard Collaborate/Elluminate. Tracked attendance whereabouts and occurrences; administered and tracked assessment. Passed Instructor Qualification and Virtual Instructor Qualification Course. Selected for KellyConnect Leadership Development Program: Coached team members on areas of improvement, both independently and with team lead. Tracked team and individual statistics for areas of growth and praise. Answer technical and procedural questions for team members.

AmeriCorps year of service. Project EXCEL Program Assistant.Coordinated after school program for at-risk sixth through eighth graders.Created and delivered life skills/skill-building lessons and activities.Set meetings and executed intake and closing paperwork for clients, along with parents/guardians. Maintain compliance standards for The Guidance Center and documentation for grant funding. Planned and coordinated service events for groups ranging from fifteen to 300 volunteers.

Master Of Education (M.Ed.), Instructional Technology

Design & Performance Systems

Bachelor Of Arts (B.A.), English/Language Arts Teacher Education

Activities and Societies: Sigma Tau Delta, Women's Center