• Managed promotional inventory, ensuring that all items are properly stocked and organized to ensure efficient availability, retrieval, and timely replenishment• Created posts for Facebook account regarding upcoming events and engagement opportunities • Assembled and shipped promotional items and event materials for alumni events around the country• Developed detailed instruction manuals to aid in the training and onboarding of new student employees• Designed flyers and promotional emails for alumni events using Canva and email platforms such as Emma• Managed and updated alumni information databases using YSU’s CRM system (Ellucian) to maintain data accuracy and integrity

• Negotiated property sales and rentals on clients’ behalf with some deals hitting above 12% of the asking price• Managed properties for clients in tenancies to ensure all issues within the unit were resolved and prevented future recurrence where possible• Advertised digitally on various property platforms, and social media sites such as Facebook and Google Ads, including taking walkthrough videos for virtual viewings• Mediated between sellers/landlords and buyers/tenants when a dispute arose and provided solutions between affected parties• Managed social media pages for new developments and for advertising clients’ properties• Provided financial consultation for property purchases• Arranged and oversaw repairs and replacement works within clients’ properties with external contractors• Managed clients’ property portfolio

• Negotiated with vendors and suppliers to reduce costs, and event coordinators to work within budgets allocated• Developed business plans and marketing promotions that increased sales and revenue by 20%• Provided nail care consultation and advised clients on nail care procedures• Built rapport and established good relationships to ensure customer retention• Handled enquiries and/or complaints from clients• Trained other staff in product and technical knowledge• Managed daily operations in the salon• Led a team of other nail technicians in bookings and events

Responsibilities:- Present and sell products to current and potential customers- Tracking and maintenance of store inventory- Maintain sales materials and current product knowledge- Train new staff on product knowledge- Respond to sales inquiries and concerns by phone or in person- Ensure customer service satisfaction- Identify and resolve customer concerns- Design promotional collaterals