Kittitutch Charungchit Email & Phone Number

Bangkok, TH

Bangkok City, Thailand

• Qualify customer requirements, identify the appropriate set up requirements and prepare the customers for core product implementation.
• Deliver a high standard of customer training on the chosen SiteMinder product via telephone or Skype.
• Clearly communicate SiteMinder's support procedures to the customer to ensure their ongoing satisfaction with our customer service.
• Take ownership of customer's problems and seek to identify, respond and resolve any customer issues.

Bangkok City, Thailand

• Provided exceptional customer service to patients in a fastpaced medical environment, addressing inquiries and resolving issues with professionalism and empathy.
• Collaborated with healthcare professionals to coordinate patientcare, facilitating effective communication between patients andmedical staff.
• Educated patients about clinic services, procedures, and policies,enhancing overall patient experience and satisfaction.
• Assisted clinic with daily tasks.

- Liaise between customer and partner to resolve medium to high complexity issues via phone, emails and messaging using company software.- Evaluate customer information to explore issues, develop potential solutions and maintain high-quality service using the company system.- Address customer complaints and mitigated dissatisfaction by employing timely and.

Bangkok City, Thailand

• Liaise between customer and partner to resolve medium to high complexity issues via phone, emails and messaging using company software.
• Evaluate customer information to explore issues, develop potential solutions and maintain high-quality service using the company system.
• Address customer complaints and mitigated dissatisfaction by employing timely and effective solutions.

Phra Nakhon, Bangkok City, Thailand

• Liaise between customer and partner to resolve medium to highcomplexity issues via phone, emails and messaging usingcompany software.
• Evaluate customer information to explore issues, developpotential solutions and maintain high-quality service using thecompany system.
• Address customer complaints and mitigated dissatisfaction byemploying timely and effective solutions.

- Maintained operational proficiency in coordinating both international and domestic travel accommodations for customers, arranging for airfare as well as hotel and rental car reservations.- Informed clients of essential travel information, such as travel times, transportation connections, medical and visa requirements to facilitate quality service..

- Greeted visitors and customers upon arrival while assisting with the check-in process and answered questions regarding general information and facilities.- Responded to incoming telephone calls, and email inquiries from customers and other departments.- Ran reports detailing daily actions, including guest numbers, accounting expenses and income and room.

Education record

Bachelor'S Degree, French Language And Literature