Senior Manager, Volunteer Development And Chapter Programs
CurrentResponsible for the successful development, implementation, evaluation and improvement to AMTA volunteer structures including the AMTA National Board of Directors and the AMTA Assembly of Delegates with a special focus on policy, procedure, and training and development. - Manage and implement all facets of the AMTA Chapter Volunteer Orientation Program meeting. Continuously receive top box rating of 95% from attendees on the effectiveness of the meeting;- Along with the Volunteer Development and Chapter Programs department, implemented a multi-year culture initiative to shift volunteer satisfaction and loyalty numbers. This initiative has elevated volunteer loyalty and satisfaction numbers by 12% since the program was launched;- Successfully transitioned the AMTA National Board Election process to a slate system to improve vetting of candidates as well as improve voter turnout. Voter turnout has increased by 6% since the new system was introduced in 2015; - Develop and manage all aspects of the AMTA Assembly of Delegates meeting and consistently receive top box ratings of 96% for overall meeting effectiveness; - Successfully streamlined and updated the AMTA National and Chapter Awards Program after a trend of declining applications and interest was becoming apparent. In its first year, the revamped Volunteer Recognition program brought in 50% more submissions from the previous year/program.