Cheryl Klein Email & Phone Number

Durham, NC, US

Los Gatos, California, US

Rated 5/5 for quality of feedback and input.Provide UI review and feedback on customer sites.Record, describe and upload video recordings of tasks.

Princeton, New Jersey, US

• Engaged in Agile testing procedures for software and notifications pivotal to the success of clinical trials. Responsibilities encompass sprint activities such as requirement grooming, meticulous test case creation.
• Analyzed requirements with a proactive approach, offering valuable feedback, insightful questions, and creating precise acceptance criteria.
• Collaborated closely with developers to expedite defect remediation. Quickly documented defects with detailed steps to reproduce, supporting logs, test artifacts, and necessary details facilitating swift issue.
• Created and executed SQL queries on the system's relational database to validated data integrity for analytics reports. By diligently verifying data accuracy, ensured timely and precise customer analytics, instilling.
• Flexibly collaborated with other agile teams, providing support for time-sensitive testing crucial to meeting business deadlines and contract obligations. By actively contributing to these efforts, played a key role in.
• Conducted thorough testing across multiple platforms including PC, iOS, and Android devices to ensure that updates met stakeholders' standards for quality and functionality, thereby safeguarding user satisfaction and.

Chicago, IL, US

• Successfully conducted testing on healthcare insurance contract payments and billings system, ensuring seamless transition to new product versions and integration of new customers. Collaborated with onshore and.
• Collaborated with multiple teams on fast-paced agile iterations, coming up to speed on new products quickly, to complete test plan execution and defect testing with high quality within a short release window.
• Quickly learned insurance contract and billing system enabling me to effectively contribute to test plan execution and defect validation with high quality within a tight release timeframe.
• Provide insightful risk-based testing strategies, enabling the team to achieve maximum test coverage efficiently.
• Conducted thorough testing of the software under development to ensure functionality, integration, and regression quality. This commitment to high quality ensured the accuracy of contracts, leading to precise billing.
• Demonstrated excellent bug-tracking skills by logging issues promptly and accurately, providing detailed reports, and including relevant test artifacts. This contributed to swift remediation and issue resolution.

Nashville, Tennessee, US

• Testing for healthcare systems to verify data is extracted, transformed, and loaded (ETL) into the database correctly. Verify reporting and analytics of the stored data are correct and dependable.
• Executed comprehensive customer conversion (ETL) and validation processes to ensure accurate handling of customer data. By guaranteeing precise data processing and storage, provided reliable data for analytics, built.
• Executed manual test plans swiftly identifying and accurately reporting issues, defects, and test results. This proactive approach ensured thorough testing and also provided valuable insights for continuous improvement.
• Created and maintained test data tailored to customer scenarios. This strategic effort ensured the alignment of testing activities with real-world usage, resulting in more accurate assessments of system functionality.
• Wrote and executed SQL queries to validate the accuracy of customer analytics reports. By ensuring quality reporting, sites were empowered to analyze data effectively, swiftly identify issues, and expedite remediation.
• Engaged in development code review meetings to gain insights into software changes. This initiative-taking involvement enabled me to anticipate potential risks in both new features and regression testing, ensuring.

Irving, Texas, US

• Senior Quality Assurance Analyst, 2011 – 2017 - QA Analyst, 2004 – 2010- Junior QA Analyst, 2000 – 2003Conducted rigorous testing on healthcare system analytics data import and report generation. Validated customer.
• Developed, refined, and tracked test cases. Preemptively identified and logged defects, ensuring rigorous testing protocols to guarantee optimal system coverage and seamless data integration. Resulted in consistently.
• Wrote and executed SQL queries against system’s relational database to ensure the integrity and accuracy of information used in analytics reports. Thorough verification of data validity guaranteed timely and precise.
• Created and maintained detailed, traceable manual test scenarios enabling prioritized test coverage and ensuring high-quality customer releases.
• Orchestrated the seamless integration of an offshore testing team, providing comprehensive training on the software under test and mentoring to facilitate efficient testing operations.
• Executed exploratory, integration, user-acceptance, and regression testing for new system functionality. Tied test execution to test cases and requirements, demonstrating a risk-based approach that provided invaluable.

Bachelors, Broadcasting & Communication

Ba, English Literature