Cody Knox Email & Phone Number

Wooster, Oh, Us

Millersburg, Ohio, United States

Millersburg, Ohio, United States

Ohio, United States

Provide technical services and consulting for computer hardware/software, mobile devices, servers, web design, and other non-tech related contract work with various clients.

Apple Creek, Ohio, United States

- Initiated and applied appropriate medical treatment including rescue, first aid and basic life support according to standard and accepted protocol. - Thoroughly inspected and tested all emergency equipment and apparatus, ensuring proper operation when needed. - Maintained continuing education hours to stay current with certification requirements. - Participated in community events such as; parades, fundraisers, educational events, etc.

Wooster, Ohio, United States

- Administered 17 servers in a Windows 2012R2/2016/2019/2022 server environment with approximately 100% uptime.- Ensured 24/7/365 support and uptime for critical 911 and Law Enforcement systems. - Created and maintained PowerShell scripts for automation. - Configured, maintained, and monitored traffic on pfSense firewalls and Barracuda Email Security systems.- Monitored and patched vulnerabilities from the network level to the endpoint level for 400+ devices. - This position assumed all responsibilities of the other roles with the Wayne County Commissioners

Wooster, Ohio, United States

- Create, terminated, and audited access for AD accounts on multiple servers to ensure proper level of permissions and to better the network security. - Established remote monitoring of Veeam with QNAP repository backup systems for critical systems within the network. - Ran, terminated, and tested network and phone cables for new and existing network drop locations. - Developed a shared access point for SOPs and general documentation for end users and IT staff. - Deployed and configured patch management/endpoint management software across all networks in environment. •This position assumed all responsibilities for the Computer Technician role as well.

Wooster, Ohio

- Acted as a Tier 1 and 2 helpdesk support via email, text, and phone calls. - Staged and deployed Windows desktops/laptops for office employees, Deputies, and other county employees.- Adhered to proper procedures for digital media disposal and equipment along with complete documentation of all hardware coming into and out of the environment. - Conducted NEC PBX phone line moves, voicemail system configuration, and system installation/configuration. - Obtained CJIS certifications and recertifications to remain compliant with Law Enforcement database security policies.

Cleveland, Ohio

- Contacted vendors to process, package, and ship RMA eligible hardware. As well as procuring purchase orders for invoices preceding and following this process.- Created and terminated user access to POS system via paper form submission.- Collaborated with vendors, co-workers, and managers to complete projects for Opening Day, All Star Games, and launching new concession stands.- Created and updated 15+ SOPs on various systems and procedures that are used during day-to-day work functions.- Trained incoming seasonal interns within the department.- This position assumed all responsibilities for the IT Intern role as well.

Cleveland, Ohio

- Acted as a Tier 1 and 2 Helpdesk for 600+ endpoints throughout the stadium via ticketing system and Kaseya system monitoring.- Onboarded new office employees, as well as trained current staff with technology integrations into business operations.- Prepared POS terminals, iPhones, Android phones, and employee/manager PCs for game day use.- Setup, configured, deployed, and troubleshot PC, Laptop, iOS, Android devices for manager and hourly employees.- Maintained an inventory asset list of all POS systems and peripherals, PCs and peripherals, and mobile devices using form process and a master Excel sheet.

Kent, Ohio

Contacted and scheduled educational speakers to facilitate presentations during chapter meetings. Retained contact with alumni members through email, social media, text/phone calls, and face-to-face contact. Established a network with regional Lambda Chi Alpha chapters through Facebook and LinkedIn.

Stow, Ohio

Prepared regular dining orders and catering orders. Rang up customer orders through a POS system, ensuring transactions balanced. Received dining and catering orders over the phone and through an online order system.

Kidron, Ohio

Demonstrated strong work ethic while tending to up to 270 dairy head. Exhibited reliability by accurately following processes when cleaning and operating various equipment.

Apple Creek, Ohio

Followed OSHA regulations when handling raw and cooked foods. Applied attention to detail when ringing up customer orders, totaling up to $4,000 per day ensuring that all transactions processed through a POS system balanced. Organized, stocked, and inventoried all store merchandise to ensure a positive customer experience. Aided owner in troubleshooting computer systems, networking issues, and providing company website maintenance.

Worked independently to oversee attendance records for 30 members.Administered efficient time management skills to register new members to the University and Headquarters within 72 hours of initiation. Responsible for recording weekly meeting minutes to keep a working form of communication with alumni members.

Apple Creek, Ohio

Constructed drainage systems for homes, businesses, and farmland. Provided maintenance for outdated/defective drainage systems. Assisted owner with specialty projects after regular work hours.

Bachelor’S Degree, Computer And Information Systems

Activities and Societies: Management of Information Systems Association, Lambda Chi Alpha, Hacksu

High School, General Studies, 3.6

Activities and Societies: Boy Scouts Troop 69 and Wooster Fire Explorer Post 140.