Cait Kortuem Email & Phone Number

St. Paul, Mn

Perform literature searches and references services for library patrons, including performing reference interviews, using print and electronic sources to deliver timely and authoritative information, and assisting patrons in selecting resources and using reference management tools.Manage library intranet site, including creating and publishing original content using LibGuides, SharePoint, HTML, and CSS.Develop library collection, including evaluating journals, books, apps, databases, and other electronic resources.Provide bibliographic instruction for HealthPartners organization, including creating subject guides for departments and key research areas and designing and delivering in-person and online training.Coordinate interlibrary loan services.

Fridley, Mn

Connect patrons with diverse resources, including creating dynamic displays to connect the community to new authors, books, and ideas, planning and carrying out community programs, providing one on one explanations of databases, community resources, apps, and other technology.Coordinate teen volunteer program, including recruiting, training, and working with teen volunteers on projects.Assist with circulation, including checking materials in and out, removing old, out-of date, or damaged materials, and recommending materials to fill gaps in collection.

Eagan, Mn

Create organizational structure of company policies, procedures, and work instructions. Author, edit, review, internally publish, and catalog documentation. Manage annual documentation review. Organize and perform web- and in-person training for document repository. Collaborate with departments across the company, including assisting with research, preparing for audits and reviews, and performing other compliance duties as necessary. 2015 Innovation Award recipient.

Eagan, Mn

Investigated and responded to consumer and regulatory complaints directed to the company, assisted with licensing, managed and maintained company documentation and policies, procedures, and work instructions.

Eagan, Mn

Interviewed and negotiated debt settlement with consumers.

Greater Minneapolis-St. Paul Area

Contributed to intranet development, including ascertaining needs of Regions Hospital staff, transitioning/creating materials, designing intranet aesthetic.Performed research/reference and outreach services, including work on video tutorials and presentations to satellite libraries.

Minneapolis, Mn

Assisted patrons in finding books and journals, as well as checking items in and out. Collected materials for paging list. Shelved and sorted materials. Required good communication and customer service and a collaborative attitude as well as being detail-minded.

Minneapolis, Mn

Research project: Lipid Monolayers on a Saline SubphaseThrough Augsburg College, Adviser: Dr. Benjamin StottrupPerformed research to determine how the behavior of lipid monolayers changes as the salinity of the subphase changes. Researched relevant literature, interpreted research data, and prepared final paper. Created and presented a poster of research at Augsburg’s Zzyzogeton Poster Review.

Chicago, Il

Research Project: Viscoelastic Properties of Lipid Monolayers on Glycerol SubphasesThrough REU (Research Experience for Undergraduates), University of Chicago, Adviser: Dr. Ka Yee LeePerformed research to determine how the viscoelastic properties of lipid monolayers change as the viscosity of the glycerol subphase changes. Interpreted research data and literature review and presented research to audience of fellow researchers and advisers.

Master Of Arts (M.A.), Library And Information Science

Bachelor Of Science (B.S.), Physics