Christopher Krohn Email and Phone Number
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Results-driven executive with track record in both startup and established corporate environments. Demonstrated success in leadership, driving growth online and offline, creating and implementing a winning market strategy, and in bringing innovations to market. Industry specialties include retail and e-commerce, entertainment & hospitality, and professional services.Functional expertise in leading organizations, digital marketing, traditional marketing, product management, business development, sales management, technology, finance, strategy, and operations. Fluent in both B2C and B2B models, including hybrid businesses running both models simultaneously. Excellent communications, relationship building, analytic and organizational management skills.Key personal qualities include focus, drive, business savvy, and an unusually high level of professional agility. Skilled at driving short term results within a longer term vision, and in balancing entrepreneurial optimism with a pragmatic view of what is achievable.Specialties: Leadership, P&L management, product management, growth, turnarounds, channel marketing and e-commerce, partnerships, technology, direct marketing, finance, budgeting, operations, analytics.
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Svp / Gm Marketing ServicesToptal Nov 2023 - PresentWork From Anywhere, Remote, OoSVP and General Manager, Marketing Services. Oversee the company's Marketing Services business unit, with P&L responsibility for growth and profits.
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Svp, Marketing StrategyToptal Jun 2022 - Nov 2023Work From Anywhere, Remote, OoSVP Marketing Strategy at Toptal, an elite network of the world's top talent in business, design, and technology, on demand. The company operates a B2C / B2B hybrid model managing a two-sided market for talent.Leadership role for all revenue-driving marketing functions, including performance marketing, growth product management, SEO, sales enablement, content marketing, brand and design, CRM, communications, PR & social media, and the marketing leadership team itself. Team of 120+
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Founder, PrincipalCkc Impact Llc Apr 2004 - PresentAdvisory and consulting practice specializing in helping business leaders maximize growth and profitability. CEO Peer Groups, advisory services, growth strategy, financial improvement, digital transformation and technology strategy, marketing & sales effectiveness, business development, product management, operational efficiency, human resources and leadership impact. -
Board Of AdvisorsXcelacore Feb 2021 - PresentOak Brook, Illinois, UsStrategic advisor to an entrepreneurial technology consulting firm specializing in custom web and mobile app development, technology architecture for digital commerce, and QA / testing automation. -
Adjunct Professor Of MarketingUniversity Of Chicago Booth School Of Business Sep 2004 - PresentChicago, Illinois, UsUniversity of Chicago Booth School of Business faculty, teaching MBA and Executive education courses. -
Board Chair, Governing CouncilAdvocate Illinois Masonic Medical Center Jan 2021 - Jan 2024Chicago, Illinois, UsServed a three-year term on the Governing Council, including a one-year term as Board Chair, of this leading, comprehensive hospital and medical center, part of Advocate Health. -
Vice President, General ManagerSears Holdings Corporation Nov 2015 - Dec 2019Chicago, Il, UsLed $700M omnichannel retail P&L ($140M digital) across multiple lines of business, including merchandising operations, sourcing and buying for footwear, home products and fine jewelry. Also oversaw SHC's business in New York, Puerto Rico, and the US Virgin Islands, encompassing retail stores, e-commerce, mobile, consumer and home services, auto centers, and B2B commercial sales. Built the company's CRM engagement model and lifetime value predictive model as VP Customer Experience. Delivered $50M+ incremental EBITDA over the course of four years in various P&L leadership roles. -
President And Chief Marketing OfficerRestaurant.Com Mar 2011 - Jan 2015Arlington Heights, Illinois, UsManaged the turnaround of a privately-held deals and marketing incentives company, leading a total rebuild of the company’s operations. Returned the company to positive EBITDA and top-line growth in 2013 and 2014 after restructuring operations in 2012. Full P&L responsibility, including the B2C e-commerce business, Product Management, SMB sales teams, and B2B wholesale division ($45 million in total revenue, 70% B2C and 30% B2B). Oversaw IT and operations teams with 200+ total reports across all functions.Key accomplishments:• Launched the company into mobile commerce by deploying custom apps for iOS and Android, mobile optimized commerce sites, and responsive design e-mail templates. Achieved 3+ million app downloads and grew the mobile business from 0% to 30% of transactions in two years.• Bootstrapped a daily deals sub-brand (“Specials by Restaurant.com”), growing sales from zero to $11 million over a three-year period with zero advertising spend.• Grew the B2B business 60% over a four year period by increasing sales to enterprise clients.• Reduced restaurant partner acquisition costs by 72% by deploying a hybrid internal-outsourced telesales operation leveraging CRM tools and predictive analytics for lead scoring.• Migrated IT operations to a cloud computing infrastructure, closing data centers and saving $1.5 million annually while dramatically improving service reliability. Rebuilt the company’s e-commerce architecture to support mobile commerce and big data initiatives.• Cut development cycles from weeks to days by implementing an agile product management methodology, coordinated release management system and automated QA testing. -
Board MemberBayru Llc 2010 - 2014Morton Grove, Il, UsBoard member and advisor to BayRu LLC, a startup ecommerce retail and supply chain company serving emerging markets. -
Chief Marketing OfficerCarparts.Com / Whitney Automotive Group Nov 2007 - Aug 2010Torrance, California, UsChief Marketing Officer and VP Business Development for a $150M automotive e-commerce and catalog retailer. Led the multi-brand B2C digital and D2C catalog business. Launched the digital brand Carparts.com from scratch as a startup. Built a B2B SaaS business selling the e-commerce platform as a white label solution to major retailers. Managed the company's cost structure through the great recession, rebuilt the marketing ecosystem to generate positive top-line growth, then closed a successful sale of the business to a strategic buyer, US Auto, which subsequently renamed itself Carparts.com (Nasdaq: PRTS). -
Vice President Of MarketingHarrah'S Entertainment Aug 2006 - 2007Las Vegas, Nv, UsTop marketing executive for Harrah's Hotel and Casino property. Responsibility for revenue generation, oversight of all sales and marketing functions (hotel, casino, restaurants, nightclub, convention center), a $60M marketing budget and a Sales & Marketing staff of 40+. Particular focus on database marketing, loyalty, CRM, analytics, promotions, hospitality offerings, high-value client relationship management, and entertainment bookings. -
Director, Board Of DirectorsJobs For Youth Jun 2003 - Sep 200610+ year volunteer and member of the Board of Directors for Jobs for Youth, a non-profit organization providing educational, career counseling, and job placement services helping at-risk young workers 17-21 achieve economic self-sufficiency.
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Managing DirectorOnechicago Jan 2002 - Apr 2004Chicago, Il, UsCMO, CFO, and head of the market data business for a FinTech / digital startup exchange, co-owned by the Chicago Board Options Exchange (CBOE), Chicago Mercantile Exchange (CME), and Chicago Board of Trade (CBOT). Beat out a Nasdaq-funded competitor for leadership in the US securities futures market, setting up the startup for a successful, 20-year run. -
Director Of MarketingCme Group / Chicago Mercantile Exchange Sep 2000 - Jan 2002Chicago, Il, UsHead of Marketing for the largest U.S. futures exchange. Recruited from Bain to help lead the market's transition from analog to digital / electronic trading. Managed the P&L for the market data business, and oversaw the marketing program to prepare for the exchange's successful IPO. -
ConsultantBain & Company Jun 1996 - Aug 2000Boston, Ma, UsStrategy consulting, M&A, post-merger integration, go-to-market execution, sales and marketing program optimization and supply chain process reengineering. Industry experience: Consumer packaged goods / CPG, Telecommunications / Cellular, Capital equipment manufacturing / OEM, Industrial distribution / MRO, Financial Services (commercial banking, retail banking). -
Engineering And Product ManagerHewitt Associates Nov 1994 - Aug 1995London, GbProduct and Engineering management for call center automation, client management / CRM, and knowledge management systems. -
Senior Consultant / Engineering ManagerAccenture Jun 1991 - Oct 1994Dublin 2, IeManage software development teams, lead software engineering projects, and manage network infrastructure. -
Instructor Of Computer Science / Programmer-AnalystNorthwestern University Feb 1987 - Jun 1991Evanston, Il, UsTeach undergraduate classes in Computer Science as a faculty member of the Robert R. McCormick School of Engineering at Northwestern University. Manage daily operations and IT infrastructure for University computing facilities and networks.
Christopher Krohn Skills
Christopher Krohn Education Details
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The University Of Chicago Booth School Of BusinessFinance -
New Trier High SchoolHigh School
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Northwestern UniversityComputer Science
Frequently Asked Questions about Christopher Krohn
What company does Christopher Krohn work for?
Christopher Krohn works for Toptal
What is Christopher Krohn's role at the current company?
Christopher Krohn's current role is Executive, P&L Leader, Board Member, Marketing Professor at Chicago Booth.
What is Christopher Krohn's email address?
Christopher Krohn's email address is ck****@****oth.edu
What is Christopher Krohn's direct phone number?
Christopher Krohn's direct phone number is +184748*****
What schools did Christopher Krohn attend?
Christopher Krohn attended The University Of Chicago Booth School Of Business, New Trier High School, Northwestern University.
What skills is Christopher Krohn known for?
Christopher Krohn has skills like Leadership, Direct Marketing, E Commerce, Consulting, Strategic Partnerships, Public Speaking, Web Marketing, Business Consulting, B2b, Online Marketing, Marketing Analytics, Teaching.
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