Courtnay Moore Email & Phone Number

• Collaborates with Military, Civilian, and Contracting personnel to migrate 60 military treatment facilities (MTFs) to the General Funds Enterprise Business System (GFEBS) software tool built on Systems Applications and.
• Led cross-functional teams in the successful delivery of complex projects, ensuring timely completion and client satisfaction.
• Developed and implemented innovative solutions to optimize business processes, resulting in increased efficiency and savings.
• Collaborated with clients to define project requirements, scope, and objectives, ensuring alignment with business goals.
• Assisted in the hiring process by conducting technical interviews, evaluating candidates' skills and qualifications, and providing recommendations to the hiring team.
• Doubled the company's LinkedIn follower count through engagement initiatives, expanding the company's online presence and reach in the first year.

San Antonio, Texas Metropolitan Area

• Manage user access to enterprise software, ensuring smooth operations and effective customer relations.
• Created, edited, and maintained Cost Centers and Work Breakdown Structures (WBSs) in GFEBS.
• Generated reports in MS Excel to document errors and issues for fixing Master Data in GFEBS.
• Developed over 20 training courses within a WordPress Content Management System (CMS).
• Collaborated with stakeholders to identify the needs and objectives of the client’s headquarters policies.
• Coordinate the development of content and design for the company newsletter, digital footprint, and internal articles.

Belton, Texas

• Developed & conducted multiple user training sessions for 400+ members of our client's organization
• Authored and maintained a 300+ page user manual spanning four websites in Confluence
• Develop and deliver Agile & DevOps consulting solutions to the client to improve the user experience of their Drupal web content management platform
• Lead client meetings, demos, & initiatives
• Gather requirements, quality assurance, development testing, & troubleshooting
• Using JIRA, I breakdown initiatives into epics, stories, & tasks, then complete sprint planning to determine the scope

United States

Master Of Business Administration - Mba, Business Administration And Management, General

Activities and Societies: Delta Mu DeltaInstitutional GPA: 3.714

Bachelor’S Of Business Administration, Marketing/Marketing Management, General

Activities and Societies: American Marketing Association TAMUCT Marketing Research ClubGraduated with honors: Cum Laude

Associate'S Degree, Business Administration And Management, General