Courtnay Moore Email & Phone Number

• Collaborates with Military, Civilian, and Contracting personnel to migrate 60 military treatment facilities (MTFs) to the General Funds Enterprise Business System (GFEBS) software tool built on Systems Applications and Products (SAP)• Led cross-functional teams in the successful delivery of complex projects, ensuring timely completion and client satisfaction.• Developed and implemented innovative solutions to optimize business processes, resulting in increased efficiency and savings.• Collaborated with clients to define project requirements, scope, and objectives, ensuring alignment with business goals.• Assisted in the hiring process by conducting technical interviews, evaluating candidates' skills and qualifications, and providing recommendations to the hiring team.• Doubled the company's LinkedIn follower count through engagement initiatives, expanding the company's online presence and reach in the first year.

San Antonio, Texas Metropolitan Area

• Manage user access to enterprise software, ensuring smooth operations and effective customer relations.• Created, edited, and maintained Cost Centers and Work Breakdown Structures (WBSs) in GFEBS.• Generated reports in MS Excel to document errors and issues for fixing Master Data in GFEBS.• Developed over 20 training courses within a WordPress Content Management System (CMS).• Collaborated with stakeholders to identify the needs and objectives of the client’s headquarters policies.• Coordinate the development of content and design for the company newsletter, digital footprint, and internal articles.• Planned and executed the redesign of the company’s intranet in SharePoint.• Collaborated with the company leadership to identify and implement process improvement for internal workstreams.

Belton, Texas

• Developed & conducted multiple user training sessions for 400+ members of our client's organization • Authored and maintained a 300+ page user manual spanning four websites in Confluence• Develop and deliver Agile & DevOps consulting solutions to the client to improve the user experience of their Drupal web content management platform• Lead client meetings, demos, & initiatives • Gather requirements, quality assurance, development testing, & troubleshooting• Using JIRA, I breakdown initiatives into epics, stories, & tasks, then complete sprint planning to determine the scope

United States

Master Of Business Administration - Mba, Business Administration And Management, General

Activities and Societies: Delta Mu DeltaInstitutional GPA: 3.714

Bachelor’S Of Business Administration, Marketing/Marketing Management, General

Activities and Societies: American Marketing Association TAMUCT Marketing Research ClubGraduated with honors: Cum Laude

Associate'S Degree, Business Administration And Management, General